Service call has exceeded the number of times the operation is allowed to be called

[sweetmaggy14]

Hey all,

This error message has me stumped:

<errorMessage xmlns="http://www.ebay.com/marketplace/search/v1/services">
<error>
<errorId>10001</errorId>
<domain>Security</domain>
<severity>Error</severity>
<category>System</category>
<message>Service call has exceeded the number of times the operation is allowed to be called</message>
<subdomain>RateLimiter</subdomain>
<parameter name="Param1">findItemsAdvanced</parameter>
<parameter name="Param2">FindingService</parameter>
</error>
</errorMessage>

My application ran for several months without problems, doing ~2K calls per day. Suddenly the error appeared and I took the app offline. Two days later the error still persists. Any ideas? 

Cheers!

[sweetmaggy14]

Tried another call:

[Timestamp] => 2025-03-09T20:07:36.575Z

[Ack] => Failure [Errors] => SimpleXMLElement Object

(

[ShortMessage] => IP limit exceeded.

[LongMessage] => Applications from this IP address are limited in the number of calls they can make. [ErrorCode] => 1.21

[SeverityCode] => Error

[ErrorClassification] => RequestError

)

[Build] => 1299_CORE_APILW_19146596_R1

[Version] => 1299

Guess my application/IP is banned? 

[jgss3466]

I also encountered the same problem. Although I am a new account and have not created a key yet, after I created it, it prompted me that my IP is restricted. I don't understand why, is this a bug on eBay？😪

[laurence.jordan]

I've been having the same issue now. In the last week I barely made calls to the API and in the last couple of days noticed the error.

I have also tried to call from different IPs and got the same error.

So I wouldn't think it has to do with my limits being hit or IP getting blocked.