Traditional APIs: Orders, resolutions and feedback

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Resolved! Get Orders depreciated

Hi,I recently received an email about 'GetOrders' call. It says it's depreciated and won't return any response after 2024-01-31. My need is very simple as I just want to list the orders passed with a particular account for a Php application (I need t...

getRateLimits, I haven't reached the limit and I have this... What I need to do?

"apiContext": "TradingAPI","apiName": "TradingAPI","apiVersion": "v1","name": "AddMemberMessageAAQToPartner","rates": [{"limit": 5000,"remaining": 0,"reset": "2023-07-08T07:00:00.000Z","timeWindow": 86400}]

Philippines shipping codes

Hello, does anybody know where I can find Shipping codes for Philippines? - they are not present in the Api docs. Thanks

GetMyEbaySelling stopped working

Hi, my former client is using SOAP API, and yesterday GetMyEbaySelling ceased to work, with message:"The API call "{0}" is invalid or not supported in this release."The same call works correctly on sandbox,Anything changed ? Anyone has a clue ? he is...

GetMyEbaySelling Stopped working

Hi, my former client is using SOAP API, and yesterday GetMyEbaySelling ceased to work, with message:"The API call "{0}" is invalid or not supported in this release."Anything changed ? Anyone has a clue ? he is using the same code for years. thanks in...

Resolved! CompleteSaleCall has issue where it only marks the order as shipped but does not save tracking info

The ebay API CompleteSaleCall for updating tracking details has an issue in the last day where it only marks the order as shipped but does not save the tracking details. Example with the request:?xml version="1.0" encoding="utf-8"?soap:Envelope xmlns...

Comply with marketplace deletion/account closure notification process or apply for an exemption

What do they want? I can't get it.

API

GetOrders don't return phone when buyer chooses Mondial Relay. A API bug ?

Hi all,GetOrders don't return the phone of the buyer when he have chosen Mondial Relay as shipping method.Is there a solution to solve this problem?Thanks

Sending QR code confirmation on Local Pickup by custom API

We have added the ability to pick up orders from ebay to our system. The worker now needs to scan the user's QR code using the ebay app when issuing a local order to a customer. Thus, the worker must scan the order label and the user's QR code. It wi...

Ebay API and Developer Site Down?

Hi For the last 2 hours we have been getting timeouts connecting api.ebay.com Public site seems ok and messages coming through. Also seeing similar issue developer site, when you connect to the application key set menu option, you get an error An unk...

Calls to API no longer return anything

Hi,We have a Cron job that queries the API with the GetOrders request but for 2 days, no call to the API has worked. Calls no longer return anything.We haven't touched our code.What is going on ?

Problem GetOrdersRequest not returning all orders

Hello, GetOrdersRequest is not returning all orders for the to . Some orders are getting skipped and are never coming in the response. I am new to eBay API development, and am supporting this, please help me. I don't have information on what to chan...

[GetOrders API] Problems returning different "total" than before. Tax include or not tax include.

In the GetOrders API, "total" used to return the amount including tax, but when I tried to get it the same way today, it returned the amount without tax.Has something changed? Or is it a bug?

Downloading wrong AmountPaid

We Start to face a case recently, the case is likePO:**** when we downloaded from api (eBay Api Download) on date (31-March-2023) it came with paid amount value as 142.1Now when we ran today the same application for same po than the paid amount value...