Traditional APIs: Orders, resolutions and feedback

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Orders are showing Checkout status incomplete even after completing order

Hi, I am using sandbox account to test ebay api's. I am trying to create orders and completing payments using dummy credit card (as it is sandbox environment ) . I was able to complete transaction, it shows thank you message at the end. But when I fe...

Notifications not being sent after calling SetNotificationPreferences

I have enabled all event notifications types using SetNotificationPreferences API call. I am not receiving any events (well I did receive only one strangely). My account is high volume and I should be receiving lots of notifications. I have enabled "...

GetOrders don't show the currency for the payment

My Clients sell items on more than one eBay site and sometimes an order contain items from more than one eBay site with different currencies. The currency is showed on item detail part of the order BUT the total amount payed don't show the currency.F...

CompleteSale returns Input data is invalid.

Hello, last 2 days I am keep on getting this error: Input data for tag is invalid or missing. Please check API documentation. In API call to complete sale on eBay and sync tracking details. Complete error: [Timestamp] => 2023-08-05T07:27:17.504Z [Ack...

In OAuth Scopes, there is 'fulfillment' permission,when I request orders ,return 403

I'm testing with the page 'https://developer.ebay.com/my/api_test_tool?index=0&api=fulfillment&call=order__GET&variation=json&env=sandbox,' but still return a 403 error.The same error occurs whether it's in the sandbox or production environment.How c...

Your Keyset is currently disabled

Application Keys status : Your Keyset is currently disabled ! please, looking for help & support !!Thanks a lot ! Salem

How to get ebay API Key code ?

I am already a member of ebay developer program ,but How to get ebay API Key code for my website ?pls ThanksSalem

Unable to update/Add tracking number

We are updating tracking number for Order we are getting following error"One or more tracking number(s) in the request already exists either for a different buyer or for a different seller." we tried to update this information from portal also still ...

Get all active listings using eBay API

I'm wondering if there is a recent addition to the RESTFUL API to allow a seller to obtain all of their active listings. I am currently using the Traditional API getSellerList which is often painfully useless as it does not simply return all active l...

use get orders error !!!!!

I am using the getOrders interface, and it has not been modified recently, but today the access started to return First Element must contain the local name, Envelope, but found HTML error, asking for help. First Element must contain the local name, E...

Try to get sftp Token via API and return not found since a few days

Hello. We notice that since few days we are not able to get the sft access token from the api call "/merchant/mfs/v1/account/{clientId}/generateSFTPToken. This call returns 400 not found, but the rest of the api calls are fine . Can anyone guide us i...

getorders using tradional api is not stable

helloduring the last few days when we call getorders using the tradional API we don't get any results on most attempts. Once a while we do get results.Are you facing with similar issue lately ?ThanksCoby

Trading API

Hi Developer Community! I have digital infrastructure which uses the eBay Trading API and my developers would like to understand the following: When is eBay planning to decommission deprecated fields in their sandbox environment?Will deprecated field...

similar trackingnumber in different shops

If a customer buys several items in different shops and they are then sent together in one package, the tracking number can only be entered in one eBay shop, but not in all others.Is there another way to store the shipment information in several shop...

URL couldn't access

I couldn't access the photo when I tried to process my order in ERP.It said blocked.Also, When erp syncs back to eBay products, all of listing have no images.How can I solve it?Does API have any issue with these?Please help us asap.Our location is in...