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Unable to add an item to the sandbox

Hi,

 

I've got an existing ebay application, and now I'm trying to make some changes to it / test things out.

 

I need to use the ebay sandbox to do this.

 

I've got myself a developers account, and added an account for a seller for the ebay sandbox using:

https://developer.ebay.com/DevZone/sandboxuser/

 

But now, I don't seem to be able to use the seller account to add a product.

 

I am using the Trading API and the AddItem method call,

I get the following error message from the API:

 

Before you can list this item we need some additional information to create a seller's account.

 

Sure, I understand the message, and that makes sense, but I don't know what additional information is needed.

I can log into the ebay sandbox here: https://www.sandbox.ebay.co.uk/ with my seller account, but then I can't access anything else there really, all the links to 'Sell' or the seller account seem to lead to timeout errors:

http://sell.sandbox.ebay.co.uk/sell

https://bulksell.sandbox.ebay.com/

 

Anyone seen this sort of issue before? How do I work out what information is required, and how can I add it via the sandbox?

 

Regards

Steven Jones

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Re: Unable to add an item to the sandbox

Wow. So I've finally managed to find this article:

https://developer.ebay.com/support/kb-article?KBid=841

Which tells me to use this method to validate my account:

https://developer.ebay.com/devzone/xml/docs/reference/ebay/ValidateTestUserRegistration.html

 

Which works! 

Feels a bit crazy that we have to do another method call.

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