03-27-2023 01:53 AM
Hi,
I've got an existing ebay application, and now I'm trying to make some changes to it / test things out.
I need to use the ebay sandbox to do this.
I've got myself a developers account, and added an account for a seller for the ebay sandbox using:
https://developer.ebay.com/DevZone/sandboxuser/
But now, I don't seem to be able to use the seller account to add a product.
I am using the Trading API and the AddItem method call,
I get the following error message from the API:
Before you can list this item we need some additional information to create a seller's account.
Sure, I understand the message, and that makes sense, but I don't know what additional information is needed.
I can log into the ebay sandbox here: https://www.sandbox.ebay.co.uk/ with my seller account, but then I can't access anything else there really, all the links to 'Sell' or the seller account seem to lead to timeout errors:
http://sell.sandbox.ebay.co.uk/sell
https://bulksell.sandbox.ebay.com/
Anyone seen this sort of issue before? How do I work out what information is required, and how can I add it via the sandbox?
Regards
Steven Jones
03-27-2023 02:07 AM
Wow. So I've finally managed to find this article:
https://developer.ebay.com/support/kb-article?KBid=841
Which tells me to use this method to validate my account:
https://developer.ebay.com/devzone/xml/docs/reference/ebay/ValidateTestUserRegistration.html
Which works!
Feels a bit crazy that we have to do another method call.