When attempting to publish an offer with my sandbox eBay account, I receive an error message stating that I haven’t defined whether my
account is Private or Business.
I can confirm this setting by accessing the following API endpoint: https://apiz.sandbox.ebay.com/commerce/identity/v1/user/. The response
includes:
{
"userId": "something",
"username": "testuser_something",
"status": "CONFIRMED",
"accountType": "INDIVIDUAL",
"registrationMarketplaceId": "EBAY_DE",
"individualAccount": {
"firstName": "Test",
"lastName": "User",
"registrationAddress": {
…
}
}
}
The value for “accountType” should be “BUSINESS,” not “INDIVIDUAL.”
Normally, this setting is accessible by following these steps:
1. Logging into my eBay account.
2. Clicking on my username.
3. Selecting ‘Account Settings’.
4. Navigating to ‘Personal Information’.
5. Clicking ‘Edit’ next to ‘Account Type’.
However, in my sandbox.ebay account, clicking on my username results in an error message, preventing me from accessing my settings. (I’ve
found another user experiencing the same issue:
https://community.ebay.com/t5/Token-Messaging-Sandbox-related/After-a-sandbox-user-logs-in-to-the-sa...)
Attempts to access the settings directly via the provided links are also unsuccessful:
* https://www.sandbox.accountsettings.ebay.de/profile (not working)
* https://www.accountsettings.sandbox.ebay.de/profile (not working)
Creating a new user does not resolve this issue, as the ‘accountType’ variable is not part of the user creation process.
Is there some other Way of changing the Account Type for a sandbox user account?
