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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

eBay Charity Payments Not Being Sent to My Charity

This new charity system is not working! Our sellers have paid over $1250 in donations to our charity this year and to date the charity has only received $283. How is this new system getting money to the charities faster? I am going to give it until A...

Old Listings: Relisting vs Sell Similar vs Updating Listing

Hi everyone, We haven't been listing much for months because of health reasons, but we are going to try to get back into this summer as I will be off work. Right now we are down to only about 140 items listed. Most items are over 6 months old. I need...

The future of eBay and Cassini algorithms

I am old school, I believe in the one price system. I find that having the best price and offering that price to every buyer is the honorable and honest way to sell. No one deserves a better price than anyone else as for my vision that would be favor...

Another Glitch, revise, relist or sell similar goes to middle of listing page

This is getting old, last 3 days when I list it goes straight to the middle of the page to "description". Started when I had to clear cach/cookies because when I end listings, then sell similar and when I change prices or click list, the page froze. ...

eBay Listing Tool almost impossible to use with VPN

I use a VPN service for all my internet use. For most sites, it works just fine, for eBay however, it makes the listing tool break. Almost every time I go to list something, it starts out working, but navigating away from the page (e.g. opening a new...

Skipping Authenticator

The buys has asked to skip the authenticator so it can arrive in time. Will I get in trouble if I ship straight to them? Are there penalties from ebay? The buyer asked and I can't change the shipping g address or skip authenticaor

Resolved! first negative feedback - from a jerk!

After selling on eBay for 20 years, today I got my first negative feedback from a buyer who joined in 2020 and bought only 17 things! He has never bought a 78rpm shellac record before! He never contacted me first to ask for a refund etc. Just left ne...

Skipping authentication

Should I ask buyer if I can cancel the order before she opens a case...

Hi Fellow sellers, I sold a poster on May 28, mailed it with a scan on the 29th, and it was supposed to be delivered on the 30th. It's moving about 250 miles. The scan says, it's delayed, but on the way. I spoke to the post office and they believe it...

Buyer wants to pay for my item, but not ship it. Problem?

I sell restored vintage violin bows through Ebay’s “But it Now” format. A prospective buyer wants to buy and pay for a bow that I have for sale now, but she doesn’t want me to ship it. Instead, she wants me to wait until sometime in the future, when ...

And again.....shipping to Israel......Scam or not ?

2 months ago I managed to send a Registered Letter to Israel and the buyer was so friendly to leave me positive feedback as he said that he was only to track & trace the letter from inside Israel. However it was still disappeared at arrival (inbound)...

now thats amusing

they dont like american express fees you have to chuckle

Restriction Put on My Account

I have had an account with EBay in good standing for 17 years. I listed a book preCovid to sell in Oct. 2020. Last month (March) someone bought it. I had no idea it sold, I did not receive an email from Ebay (checked my SPAM as well) I did receive on...

Resolved! Reserve Auction

Once the reserve price has been met, can the bidding continue --- exceeding the reserve price?Rob

UNREAL EBAY RESPONSE

I sent my package with tracking, and it reached the buyer. However, he didn't accept it and I got it back. I messaged the buyer, and he responded that his USPS mail carrier told him the package got stuck in their sorting machine and was damaged, so h...