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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Reversing an "Item Not Received" Claim is not easy, but ...

So I've been selling on eBay for decades, pretty much with the understanding that once an "Item Not Received" case is open by the buyer and the required 5 day time-frame elapses, eBay WILL NOT reverse the claim without Proof of Delivery (essentially ...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Where do you source products to resell?

I want to sell from home, but where do I get bulk wholesale products from? I’m not talking about estate sales.

This Board is really getting out of hand with some really nasty people

On occasion, I check this forum to see if there is anything interesting. It is really getting out of control with the same posters who constantly make sarcastic immature comments. There are some newer ebay sellers who ask some basic questions and the...

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

Re: ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hi elizabeth@ebay, Regarding this reply that you forwarded from a Product Research team in the original thread under the title above: There are a couple of ways you can refine your search to only get a more exact match to what you are looking for. On...

How to deal with this tricky situation: fund was frozen, if refund buyer-it has to be my own pocket

So here is the tricky thing that I just experienced, eBay restricted my account as soon as the payout was initiated, apparently I can't get my fund, given the fact that i had spent $300 on shipping fees from my own cc. I had uploaded all the document...

Resolved! Canceling sale to buyer in HI.

I thought i had no international or sles to outside 48 states on but someone from HI. bought a golf club. I canceled and wondering If I just relist and they get their money back or do I pay a fee? To all that replied to my original message, thanks fo...

The low cost forever stamps offered on eBay. are they real or counterfeits? anyone tried them yet?

Has anybody bought the coils of forever stamps that are being offered at low prices?

Returns Noted in Seller Dashboard

In your Service Metrics, but it does NOT create a Defect on your Seller Dashboard. The two are different and it is important to understand the difference between the two. What I was trying to say that the unreturned (for not as described) will show i...

3rd party listing apps

Can any recommend Ebay approved 3rd party apps for creating new listings including additional photos? I see multiple listings that contain dozens pictures following the text descriptions.

FAKE EBAY BUYER RATINGS!!!! SCAMMERS

I recently ran across a buyer with a high rating, but all of their comments were the same. I am a Data Scientist, and one of the jobs I do every day is find patterns and trends. Not only did this person have 400 positive comments, but over 75% of the...

The History of eBay

I know this may only appeal to the dinosuar sellers, but has anyone had a chance to see the history of eBay on eBayinc.com? It was kind of cool to reminisce. I remember the transition from Auctionweb to eBay, as well as the homepage filled with blue ...

A Buyer with two address's. A previous that popped up. I sent the item before it was paid for

by mistake along with the tracking number. A few days later I get a message that the item was delivered. I went back to the Invoice address and discovered a different address in the same state and same town same name. The buyer filed a claim for not ...

What happens if the buyer does not ship the item back?

What happens if the buyer opens an "item not as described" case and don't ship it back? What can I do as a seller? Will i be reimbursed? Will ebay side with me or is the case already settled by then? I hear a lot about aellers who get scammed and say...