You know, it is just like shooting from a cannon to the mosquito. Huge weapon in case of small enemy. First of all, the opening up communication between the buyer and the seller in eBay we a simple toll called "eBay Messanger" or for someone who is blind - simply click "contact seller" . So, well educated people, with even a minimum level of good manners should first to try to comunicate - to contact with seller via the simplest way - eBay Messanger. If, for example, my neighbor is behaving in a way that negates the principle of good coexistence in the neighborhood, I first try to talk to him personally and not through the municipal police.
Estimated delivery time - what does it mean? Dos it mean guaranteed time? No! It is the time which is very optimistic calculated only and only by eBay. Seller have no possibility to change the estimated delivery time based on its own experience. eBay as each corporation has a policy of maximum squeezing juice from the markets at any price, not looking for consistency, they seek to maximize profit. One method is to offer buyers of untrue information about the expected delivery time, because you know, each of us more quickly and confidently made the decision to purchase, when seen as a shortest delivery time instead of the fact time as it is.
In the case of courier determine the expected delivery time is easy, as each of the many available in the market for courier services is strictly observed if the terms of delivery by the same courier, moreover Courier officially present this information on their websites. Therefore, if I send my client shipment realized by means of a courier company and it fails, no problem, I see it, and it is clear that in this case there is nothing to discuss, I will refund the buyer.
However, most shipments of articles of low value realized by the typical postal service and they are in case of international shipments practically in 100% services provided by the national postal operators - in your country is the USPS.
Postal shipments by their nature are simply unpredictable. Postal operator is like fat man. When goes slow, can go long distance, but when you ask him to run faster, very soon he gets wet and stop, after that he will need some time for recovering the power. Many factors affect the number of delays while among postal operators.The best known are:
- Bad weather conditions (remember happening on the east and north of the United States, as a few years ago were very strong snowstorms in January and February)
- Customs inspections and antiterrorist services - can stop the shipment for a week or two without giving any information about this fact both the sender and the addressee
- Overload resulting from excessive amounts of incoming shipments from abroad. In the case of all USPS shipments arriving from Central and Eastern Europe land in New York. So, when to many mail is arriving from abroad then in NY USPS Receiving Department they have backlog in receiving mail. Sometimes it takes them 3 weeks to handle this backlog.
I do not know, it may for some people is the secret knowledge or beyond their level of comprehension and understanding of the world. In any case, in my country, this type of aspects of everyday life is the knowledge of the primary level.
In conclusion, if someone buys an item of low value realized also using the cheapest option - the international postal service - and if this shipment is late a few days in relation to the optimistic expected time indicated by the idiotic employees of eBay and the one immediately without prior attempts to contact retailer launches case on eBay, this is for me, this one is simply a man devoid of manners and education, whatever, certainly ignored him wide berth.
