cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Offer received" webpage Buyer link does nothing

On the "Offer received" webpage <https://ofr.ebay.com/offerapp/bo/showOffers/EBAY-ITEM-NUMBER>, clicking the user-name or user-feedback links does nothing. These links used to take you to the user-info-page and the user-"Feedback profile" page.

Message 1 of 10
latest reply
9 REPLIES 9

Re: "Offer received" webpage Buyer link does nothing

It is working fine, as it has been.

You need to click empty whitespace anywhere in the offer box but on the username or feedback to get to the offer details.

 

Note mouse pointer NOT on any of the links:

ebay_best_offer_page_click.gif

 

 

Message 2 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

Yes, the Offer details work fine.  

But clicking on the "username" link used to take me to the user-info-page

And clicking on the "(2)" link used to take me to user-"Feedback profile" page.

Neither do anything now...  Just stay on the same Offer page...

 

Message 3 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

Sorry, somehow I completely missed the "used to" in your OP.

They are also working fine for me in Firefox 31 and Firefox 3.6.24

Are you using Chrome browser?

Do those two links "act" like links when hovered and display* target URL in statusbar?

*I guess that assumes you aren't running in the newfangled no status bar/no toolbar mode browsers seem to be pushing - one of the main reasons I loathe newer Firefox versions.

 

If you can't see the targets in statusbar, you could right click on one of them and copy link location to clipboard, paste it in a text editor or somewhere and see where it points. Whether it points at a user page URL or right back at the offer page.

 

Form of offer details page URL: https://ofr.ebay.com/offerapp/bo/showOffers/ITEM-NUMBER

 

Form of user profile page: https://www.ebay.com/usr/USERNAME

 

Message 4 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

I'm using Safari Version 11.1.1 (12605.2.8) on macOS 10.12.6 (16G1408).

The username link is <myworld.ebay.com/ebayuseridxyz>

The user-"Feedback profile" link is <feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=ebayuseridxyz>

Links seem to be missing "https://" and "www."???

Message 5 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

I'll have to get back to you later - have to run now, but....

the missing https:// may be just your browser's render of it to present to you. If the actual links were missing the protocol, they would fail completely to an eBay error page.

Your link structures differ from what I see (and posted above). Interesting but don't know what to make of it.
Message 6 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

I looked again, and the links on my offer details page are actually the same as yours (I was looking at the redirected final targets), but when I click the links, they redirect to the proper user profile and feedback pages.

Still going to guess it's a browser related bug.

What happens if you copy the link location and paste it in a new tab and proceed? Does for example, the
http://myworld.ebay.com/ebayuseridxyz
link from the BO page redirect to
https://www.ebay.com/usr/ebayuseridxyz
as it does for me?

Wild speculation: may have something to do with how eBay and/or Safari are handling the http -> https page redirection.

Message 7 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

Yep!  Must be Safari, as Google Chrome works fine...  Thanx!

 

Message 8 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

You're welcome.

I'm surprised Chrome doesn't throw a fit over clicking an HTTP link (the profile and feedback links) on an HTTPS page (the BO page is HTTPS) - that type of thing is one of Chrome's pet peeves.

If you want to configure Safari to display complete URLs instead of ones with the protocol trimmed off, this old info may still be applicable:   http://osxdaily.com/2014/10/20/show-full-website-url-address-safari-mac-os-x/


Starting to think it is a "mixed content" type of issue, eBay has "insecure" HTTP links to the profile and feedback there on the Best Offer details page, and Safari may be balking silently about it and just dumping you back on the same page. (it really isn't a real mixed content issue since it isn't loading on the same page, but "feels" like one)

IF that is the case, there MIGHT be advanced Safari internal settings that could modify that behavior - either tell you it's doing it, or stop doing it (which may open another kettle of security fish and probably a bad idea) Something similar to the Firefox about:config   security.mixed_content.block_display_content   and   security.mixed_content.block_active_content   boolean settings.)  Did some poking around, and it looks like Safari gives users NO control at all over mixed content, and is pretty draconian about blocking it. (clicking an insecure link SHOULDN'T fall under those mixed content policies, but sure looks like what is happening.)

Anyway, your workarounds could be copying and pasting the links to another tab in Safari (if it still balks  then changing the HTTP to HTTPS in the copied links before launching should do the trick), or just using Chrome to do your Best Offer business.

Curious. If you are on a user's profile page and click the feedback score there (which is also an HTTP link on an HTTPS page), does Safari do the same thing, not go to the feedback page, and dump you back on the profile page? (betting it does - exactly the same situation with an HTTP link launching off an HTTPS page as the BO Page situation).

 

If it does fail the same way, does it also fail if you open the link in a new tab or window (right click and open in new tab/window or middle mouse click to open in new tab for me in Firefox)

 

Message 9 of 10
latest reply

Re: "Offer received" webpage Buyer link does nothing

>"If you want to configure Safari to display complete URLs instead of ones with the protocol trimmed off, this old info may still be applicable: http://osxdaily.com/2014/10/20/show-full-website-url-address-safari-mac-os-x/"
Thanx. I already have that preference set.

 

>"Anyway, your workarounds could be copying and pasting the links to another tab in Safari (if it still balks then changing the HTTP to HTTPS in the copied links before launching should do the trick), or just using Chrome to do your Best Offer business."
Yep. Thanx!

 

>"Curious. If you are on a user's profile page and click the feedback score there (which is also an HTTP link on an HTTPS page), does Safari do the same thing, not go to the feedback page, and dump you back on the profile page? (betting it does - exactly the same situation with an HTTP link launching off an HTTPS page as the BO Page situation)."
Well... The user profile page is <https://www.ebay.com/usr/paulrh> and the feedback score link is <https://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=paulrh&ftab=AllFeedback&myworld=true...>. And clicking it works correctly.

 

Both are https...

 

Message 10 of 10
latest reply