The normal link used to take an eBay store owner to the "Search Engine Keywords" takes me now to the "Manage My Store: Summary" page instead. I can't find that page anywhere. It's completely gone. I just noticed this today. I don't constantly update our keywords. Didn't need to do this, as we used to have good turnover. Might have been around the end of May this year. This technical issue appears to explain why our store impressions have now gone to "0" for over a month straight. And when I mean a month straight, I mean literally every day. Irregardless of promoted listings and social media efforts. Sales have plummetted. More than one of your agents gave me the same old, memorized lines about how to get seen. They give the same advisements of slow summer traffic, items out of season, etc. Every experienced store owner knows this, and do our best to prepare for and endure it. What's going on here is beyond the pale. I've tried to explain this multiple times that it's mathematically impossible to receive ZERO store impressions every single day for over a month, but get hundreds of thousands elsewhere!?! And after all other efforts.
There are many many eBay Stores like us who sell on eBay as a means to put food on the table. eBay and sellers are supposed to be partners in our endeavors. Please assist!
