eBay

netgeekone · ‎06-09-2018

For some reason eBay started emailing me phantom old searches. If you look at the attached picture, you'll see that my saved searches only shows 2 searches, but when I go into Advanced Search and use the Saved Searches dropdown you see a lot more saved searches. I can't find any way to delete these dropdown seaches and one of these just started emailing me after about 10 years.

Thanks,

netgeekone

kathiec · ‎06-09-2018

You should post this on the Technical Issues Board (http://community.ebay.com/t5/Technical-Issues/bd-p/technicalissues-db).

netgeekone · ‎06-09-2018

Thank you, I have requested a moderator move it.

eburtonlab · ‎06-09-2018

If you use the "Find Item" dropdown to go to the "saved" search, do you see the little heart icon and "saved" text link next to the number of items? If so, you might be able to "unsave" it by clicking that link.

labs118 · ‎06-09-2018

Go to My ebay
Account settings
Communication preferences

Look for Saved Sellers and Searches, click show

then try to edit them again to None.
I am getting only my real time , haven't hade them start old ones up on me again
But I would check here
Good luck

labs118 · ‎06-09-2018

@netgeekone wrote:
For some reason eBay started emailing me phantom old searches. If you look at the attached picture, you'll see that my saved searches only shows 2 searches, but when I go into Advanced Search and use the Saved Searches dropdown you see a lot more saved searches. I can't find any way to delete these dropdown seaches and one of these just started emailing me after about 10 years.

Thanks,
netgeekone

@netgeekone

Sorry but also wanted to say try clicking See all saved searches in box on your 2nd screen shot

When you click that it should bring them all up and if you put your mouse over each item there should be a Delete button
see screen shot

netgeekone · ‎06-09-2018

"See All Saved" didn't work, but Communications Preferences did! Thanks a ton.

netgeekone · ‎06-10-2018

I spoke too soon. Thought "Communciations Preferences" would work, but it didn't. Set to None and still got one this morning... ARRRGGGHHH!!!

netgeekone · ‎06-12-2018

Any idea how to escalate within eBay, appears other people are having this problem also.

https://community.ebay.com/t5/Technical-Issues/Zombie-searches/m-p/28591813

Thanks,

netgeekone

cattieper · ‎06-17-2018

Yes I have been having the same problem in the last several days. I have been getting one email everyday, so eBay has truned into the biggest spammer in my inbox. With the new GDPR and related data protection regulations, surely this must be a totally inappropriate, embarrasing act on eBay part? And yes, I don't have the term in my 'saved search' list, and all my saved searches are already unsubscribed. eBay, please please fix this problem. It's hopeless that we can't even email you directly to notify you of the problem (I don't want to talk to you on the phone).

Thanks in anticipation