eBay

yumiqi · ‎08-31-2017

Hi,everyone.

I bought a pair of shoes on ebay.

However,seller shipped me cheaper method.(priority→first-class)

I know might be not a big difference but it's unacceptable to me.

How do I solve the problem?

duchess-at-speakeasy · ‎08-31-2017

It's not a problem to solve. You will get your shoes in a few days either way, most likely after the Labor Day holiday if they were mailed today. Maybe Saturday if you and the seller are within about 500 miles of each other.

Not many pairs of shoes weigh less than 1 lb. so I would doubt First Class Package Service would be appropriate anyway. Could be USPS will send via Priority Mail after all and charge back the extra postage to the seller.

Oh, and if you paid less than about $7.00 postage, that would not have been enough for Priority Mail.

~~C~~

My Glass Duchess
Quoting Mom: In polite society, "hey" is for horses.

phcd1 · ‎08-31-2017

I really doubt ANY shoe could be shipped FCM as almost any pair of shoes is over 16 oz (unless we're talking flip flops here), with that being said, there is no speed difference between FCM and Priority, maybe 1 day at the most. With that being said, If it really was listed as Priority (not standard or economy or anything else), I believe you can open a case in PayPal for a refund as the shipping method was SNAD. I have never tried it, and I doubt I ever will.

arun7500 · ‎09-01-2017

If you paid for the higher service and they shipped otherwise, ask for a partial refund. If the buyer refuses, open a SNAD. Get a return label on the seller's dime, get your money back and buy from someone else.

phcd1 · ‎09-01-2017

@morty14 wrote:
If you paid for the higher service and they shipped otherwise, ask for a partial refund. If the buyer refuses, open a SNAD. Get a return label on the seller's dime, get your money back and buy from someone else.

THIS is why I NEVER state the type of shipping service I use. Buyers have a choice, economy or standard. I pick the service, not the buyer. Kind of a over reaction IMO, it IS shipping AND handling. If buyers keep opening SNAD cases, eBay will soon be gone. They have already lost 1000's of sellers becasue of that.

sam9876 · ‎09-02-2017

I always specify the method of shipment.

First Class for less than a pound and Priority for more than a pound.

dakotasmoke · ‎09-02-2017

@morty14 wrote:
If you paid for the higher service and they shipped otherwise, ask for a partial refund. If the buyer refuses, open a SNAD. Get a return label on the seller's dime, get your money back and buy from someone else.

BAD advice!

This is blatant return abuse and suggesting it is irresponsible!

readabouthorses · ‎09-02-2017

@phcd1 wrote:
@morty14 wrote:
If you paid for the higher service and they shipped otherwise, ask for a partial refund. If the buyer refuses, open a SNAD. Get a return label on the seller's dime, get your money back and buy from someone else.
THIS is why I NEVER state the type of shipping service I use. Buyers have a choice, economy or standard. I pick the service, not the buyer. Kind of a over reaction IMO, it IS shipping AND handling. If buyers keep opening SNAD cases, eBay will soon be gone. They have already lost 1000's of sellers becasue of that.

When sellers do that I always have to message them to see how they will be shipping because many times Economy can mean misused Media Mail (I've had a few that tried that when I didn't ask first).

phcd1 · ‎09-02-2017

@readabouthorses wrote:
@phcd1 wrote:
@morty14 wrote:
If you paid for the higher service and they shipped otherwise, ask for a partial refund. If the buyer refuses, open a SNAD. Get a return label on the seller's dime, get your money back and buy from someone else.
THIS is why I NEVER state the type of shipping service I use. Buyers have a choice, economy or standard. I pick the service, not the buyer. Kind of a over reaction IMO, it IS shipping AND handling. If buyers keep opening SNAD cases, eBay will soon be gone. They have already lost 1000's of sellers becasue of that.
When sellers do that I always have to message them to see how they will be shipping because many times Economy can mean misused Media Mail (I've had a few that tried that when I didn't ask first).

That's fine, you can ask. I think that is smart. "Economy" on eBay has VERY specific meanings however, one thing is doesn't include is "misused Media Mail". Sellers that play that game are abusing the USPS (and the people of America that pay for it) and the buyer as quite often that package will come with postage due, especially with Automated Package Verification . Do some sellers do this, yes. Is is right, No.