02-15-2021 09:16 AM - edited 02-15-2021 09:20 AM
I paid in full for a package on February 10th and the seller said they brought it to the post office at least by the 14th (time I got his message questioning the shipping but could have been earlier ) Ebay now claims it is supposed to be delivered tomorrow which I know is not always accurate. The issue im having is it says usps label created postal service awaiting item.
The seller is like 8 hrs away from me so if they were to ship it under their priority choice, it would be like 2 days. Considering it is the weekend on Sunday and presidents day is monday 2/15 or today would it be fair to say a package is late? It is new to me be if the seller actually dropped off the item then usps did not scan the package.
That is odd as I asked family in usps and they said it would probably go through about 4 people so they would be all boneheads to miss that. Im not trying to be crazy and accusatory just that why is usps not scanning the package and if I dont get a package by maybe thursday of this week, what do I do?
Thanks
02-15-2021 09:37 AM
The post office doesn't scan individual parcels that may be dropped off at the counter or placed in the blue collection boxes upon receipt. That is not unusual. They usually scan later when they are processed but not necessarily upon initial receipt.
USPS continues to be in a complete state of disarray, and your estimate that your package should arrive in two days is out of touch with the current reality. Here is a tracking number for a parcel that took nine days via Priority to travel a grand total of 14 miles from the receiving post office: 9405511202537848099954
Here are four Priority Mail packages all sent on February the 4th, and are simply sitting in a trailer at the receiving post office and haven't moved an inch in over ten days:
9405511202537876122600, 9405511202537876191507, 9405511202537876138410, 9405511202537876138021
Had I not stood in line and presented those parcels at the counter with a scan form it would appear that I had never mailed them. Your seller in all likelihood dropped the shipment at the PO without a scan sheet.
I have been using UPS now on stamps.com- which for Ground is now competitive and even cheaper than Priority. I screwed up in sending the four above Priority thinking the PO nightmare might be over- when in fact that is far from the case.
Bottom line is your seller probably shipped when he said he did, but who knows when it will arrive. It could easily be sitting in a trailer or storage area somewhere gathering dust.
02-15-2021 09:40 AM
"I dont get a package by maybe thursday of this week, what do I do?"
You can open an Item Not Received claim one day past the Estimated Delivery Date on the order, if it still hasn't arrived by then. Good luck.
02-15-2021 09:49 AM
For anyone interested in status updates for USPS 🇺🇸 shipments see attached link.
https://about.usps.com/newsroom/service-alerts/
For anyone interested in status updates for shipments to/in 🇨🇦 with Canadapost see attached link.
https://www.canadapost.ca/cpc/en/our-company/news-and-media/support-dashboard.page
Mileage may vary. 🛴
-Lotz
02-15-2021 09:56 AM
.... it says usps label created postal service awaiting item.
I'm guessing it says this on the ebay tracking page. I'll bet if you check on the USPS tracking page that notation will not be there.
When the Post Office does one of their automatic "Your package is in transit" entries, ebay's software changes that to what you're seeing. I have a late shipping defect because of that nonsense.
02-15-2021 10:06 AM - edited 02-15-2021 10:10 AM
I checked ebay and the post office and it says the same thing, I had family check as well in the postal service. Imo if usps,fed ex etc is going to use a tracking service, they should at least properly use it and not just say that they have some tracking service
02-15-2021 10:08 AM
according to family the usps is back on track. Yes, people are still calling out for covid and they are definitely short staffed but as for the xmas /all the other holidays of December supposedly things have calmed down a bit
02-15-2021 11:07 AM
Lot of scans get skipped. I had a package picked up on Friday which got no scans for over 48 hours, until it arrived at the sorting center 10 miles from the buyer's location on Sunday. AND even though it was sent via Priority Mail, the estimated delivery date on the USPS web page is this Friday, a full week (well, 4 business days) to travel less than 200 miles.
02-16-2021 11:05 AM
Update for all. So Since the seller shipped it first class and it says priority on his add its either A. Its delayed or B. He has not shipped it at all
The seller has been contacting me looking for it and im not at all harassing them just that what would be my course of action here? Should I file a claim with ebay or the post office tomorrow?
The seller is claiming since it was presidents day it might be late but ebay has their guarantee as today but with covid delays ughh so confusing.
If say the seller is being honest and I want the item not a refund should I file a claim that I did not receive my item today or tomorrow?
thanks