Shipping

Forum Posts

Sorted by:

USPS Tracking Uploads...Updates..Not Happening

Well, so far the tracking uploads are not current.For the past 3/4 weeks, USPS tracking is crazier than crazy.I am in Baltimore and for the past 3 to 4 weeks the tracking states that the item was in the possession of USPS..meanwhile, people are askin...

Ebay is starting to really suck.

Resolved! Buyer opened return case on me

I recently sold an item to a buyer and upon receiving it she claimed it wasn’t functional and that she was unhappy with it. Without her even asking for a return I offered for her to submit a return and I’ll gladly accept it and I apologized for the i...

Resolved! How can I change a routing number of shipped item?

My Printer ink ran out so my paid shipping label did not print correctly. I went to the post office and mailed it from there with a new routing number. I see I can add a routing number (and did) but I can't seem to delete the already created one. I h...

USPS lost package after buyer did not arrange pickup

Hi,Curious on what everyone think whether it's the seller or the buyer who is liable when the USPS attempted to deliver an item but the buyer was not there to sign and did not arrange pickup or redeliver. Subsequently the item was lost due to sitting...

My Buyer said the item didn't match the description. I issued a refund via pay pal they had hold on

I issued my buyer a refund by default after my ebay ad said no returns no refunds.Pay Pal put a hold on my account I put in enough money to cover the hold and then some.The Buyer wants proof that I refunded him. There isn't proof on pay pal.

In Transit, Arriving Late

"If tracking on the item shows movement within the past 10 calendar days and the parcel is in the destination country, we’ll keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to...

We got "shipping instructions" from a prospective bidder...

My partner got a message from a prospective bidder this morning that he asked me to answer. The bidder wants to know what shipping will cost within Canada to ship in a regular envelope. I informed him that the shipping was posted in the listing, and ...

Resolved! POST OFFICE Shipping Delay - Seller Responsible?

I shipped an $18 item from Midwest to East Coast. Item spent 10 days getting from KC to Jersey City, now is languishing for 6 days in Jersey City. Boston Buyer wants a refund. I told buyer I have no control over Post Office. According to Ebay policy,...

Potential Additional Impact to Shipping Logistics

While the shipping situation with USPS is already bad and only going to get worse for the next few weeks or months impacts to FedEx and UPS could also become extrapolated over the next several months. Both FedEx and UPS are to become heavily involved...

Resolved! USPS Ebay Branded Boxes -- Web link not working

Has anyone had any success ordering USPS Ebay Branded boxes? The current link does NOT work. I did contact Ebay customer service but there reps, of course, had no answer either and encountered the same problem. As of November 2, 2020, the link on the...

I didn't charge enough international shipping to buyer

I didn't charge enough international shipping to buyer from USA to Japan. Dimensions: 13x11x0 and 12 oz yet costs almost $30! I had no idea and I will exclude Japan from future listings unless there's a cheaper way to send? I will have to cancel and ...

Shipping to Canada

How do I change my selling account to include shipments to Canada ?

Terrible USPS service this year

Has eBay, as a company, addressed the terrible service the USPS is providing this year with Post Management at a senior level. Some priority mail as much as three weeks and still not delivered?? If so tell us what you know. We already know about high...

Resolved! Return request

I listed a CD in "Very Good" condition. Someone bought it, and I shipped it out. After receiving it, the buyer messaged me saying he no longer wanted it before even opening the package. I answered back, agreeing to accept a return. He messaged me aga...