unable to save tracking number

[cranecrochet]

I have not been able to save tracking information all week.

I type in the number & carrier and hit save.  The little wheel spins . . . and then just goes away without saving.

[futuremarine2011]

same here.  guess ebay doesnt care as i told them monday what was up.   tracking uploaded and validated i s out the window. 

[elizabeth@ebay · Accepted solution]

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@cranecrochet wrote:

I have not been able to save tracking information all week.

I type in the number & carrier and hit save.  The little wheel spins . . . and then just goes away without saving.

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Hi @cranecrochet & @futuremarine2011. We've updated the tech board here. I would recommend reaching out to our support agents via the contact options at the bottom of this page, so they can grab the necessary information to add you to the ticket. 

[futuremarine2011]

lord its a miracle. tracking is back working for me after 4 days. hopefully that wont happen anymore

[cranecrochet]

I followed your instructions and everything seems to be working again.