the seller refuses to send me a return label

[donsdetour]

did you open a case??

[no_zero369]

The proper way to get a refund starts with filing a "case" in the Resolution Center, link in the bottom right corner of this page under "Help & Contact".

Some circumstances a buyer is responsible for the return shipping cost, in other situations the seller is responsible.

My crystal ball is in the shop for calibration this week 😁 😎 😇, so I can't tell what are the details of your situation.

Glad to help if you feel comfortable sharing more details.  Thanks!

[mtgraves7984]

If you need help, we need information. Please come back...

[1tuna]

stop dealing with the seller and use your MBG to get the label from ebay

 buyers are not required to interact with a seller during the returns  process

the MBG works in conjunction with the returns process to avoid having  to message the seller