shipping

[lumbeesanjose]

I am an ebay seller for more than 22 years. 4,200 items listed currently. I wonder how many other sellers have been experiencing UPS adding 2 to 3 inches to their packages whenever they are anywhere close to the 130 inch oversize.? Anywhere from $160 to $200+ in oversize charges. I have been experiencing just that again recently. In the past I would take my packages in to my local UPS customer service center.  When i started getting inches added to my precise boxes, I would get that depot manager to sign that receipt. Tape measure in hand. After the third time of putting a signed receipt that had inches added to it in the managers face, he got **bleep** off enough to somehow make it stop.  Now many years later I am experiencing the same issue. But UPS has decided to close all of their customer service centers. The UPS store is a franchise NOT owned by UPS.  Tell me , what other business can get away with purposely cheating their customers ? I have never been up sized by FedEx yet. I feel compelled to spread the word- i have refused to do business with an Evil company that blatantly cheats their loyal customers.

[bonanza125]

To start off this is a very common complaint in this community so you are not alone. Every upcharge is on UPS so if they continue to upcharge then I would suggest using USPS. I have not once received an upcharge from USPS. 

[ryry-jj]

We hear about this a lot on the boards.  I have no answer other than to take you items to the FedEx or UPS stores and pay retail and be done with it.  But as long as we buy labels on eBay this seems to happen quite a bit.  I believe it is a combination of listing errors/data, &  carrier  issues, what % either way, no idea...but using UPS and FedEx on eBay does seem to be a crap shoot

[fullers_uk]

Cheats their loyal customers, thats your answer, they do it to loyal customers becasue they think they are an easy touch, DHL started do that to me in the UK so I dropped them and paid the account up in full, my account manager was on the phone within a few days asking why I stopped using them so I told them, he said he would sort it out but when I tried again it still happened, at the time I knew a DHL franchise driver and got some labels from him and used them up until I had recovered the value they ahd robbed me for.

[fullers_uk]

Pay retail is th best way, no accounts = no nasty surprises, also accounts are for people who havnt got any money.