shipping labels won't open to print on Firefox

[ida0401]

I have been using Firefox for a long time. Today, suddenly, after purchasing the label, it won't open up to print. I even went back to "reprint" and it still would not open. I cleared all the cache and cookies and it still does not work. I had to go to Chrome to get the label to open.

[eburtonlab]

Check your Firefox Options, under Applications, and make sure that PDFs are set to open in Adobe Acrobat or your PDF reader application rather than using a browser plug-in. There may be more than one PDF entry in the application list, so check the whole list.

[mockingbirdsings824]

After creating a label, I needed to close window. But when I click reprint label both from label email and reprint link within labels page, I get an endless loading page--both on Firefox and Chrome. Any ideas for how to print a label in this situation? I'm guessing something not working on ebay side as I've never run into this before this AM...

[martin2001]

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@mockingbirdsings824 wrote:

After creating a label, I needed to close window. But when I click reprint label both from label email and reprint link within labels page, I get an endless loading page--both on Firefox and Chrome. Any ideas for how to print a label in this situation? I'm guessing something not working on ebay side as I've never run into this before this AM...

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Perhaps it is time to use other labels providers, like free pirateship.com. I have yet to read any complaints about any problems printing labels using their site. The import your ebay orders, post tracking numbers back to ebay. You download your label as a PDF file, you can reprint it as many time as you want, no headaches no waste of time. Tons of other good (and always working) features.

[johnrj1226]

@mockingbirdsings824 

FYI - Printed a label this morning without issue.  Am running Firefox browser with Windows 7.