shipping Labels

[thomasgain]

How do I get a refund on shipping label on item that was canceled

[inhawaii]

From your seller hub, go to the order in question.

Click on the 3 dots and go to "get another label".

You'll get a warning message that you already printed out a label for this.

Click on "manage shipping labels".

Go to "actions" and from here you can cancel/void the label.

After you cancel the label you will be refunded for the label.

[wastingtime101]

@thomasgain 

To void a shipping label purchased through eBay, go to this page, find the order and select Cancel from the Actions drop-down. The cancel option is available for 28 days.

It takes between 2-4 weeks to receive a refund on an unused, voided label as the carrier wants to make sure the label isn't used. You'll see the refund on your original source of payment (eBay funds, bank, credit card, etc) and the funds will appear in your account without an email notification.

[wastingtime101]

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@inhawaii wrote:

From your seller hub, go to the order in question.

Click on the 3 dots and go to "get another label".

You'll get a warning message that you already printed out a label for this.

Click on "manage shipping labels".

Go to "actions" and from here you can cancel/void the label.

After you cancel the label you will be refunded for the label.

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Hey @inhawaii - if it's helpful, you can skip that entire section of bold text. Instead go to your Seller Hub Orders page and on the left panel navigation click on Shipping labels.

From there follow your last step which is to select cancel from the actions menu.

[inhawaii]

That's very helpful. Thank you!   Now if i can just get myself to break old habits.   😉

[wastingtime101]

haha - that's always the hard part.

Your way obviously works! Just takes a few more clicks to get there.