return closed and claim issue - please help

[bondamme]

Purchased an expensive espresso machine described asgood working order and nothing broken - display model, with no return. However received the item and it is not as described and did request a return due to this.  The seller immediately just closed the return with no statement or offer to fix etc.  I went to file a claim and it states return request open but then says return closed and does not give me the option to file a claim.  What do I do?Please Help, out over $600 with a broken espresso machine! 

[tdumonde2014]

Open a case with paypal or your credit card company. 

[myangelandmyprincess]

The only way a seller can deny a return and have it closed immediately is 1.  If you didn't choose a not as described reason but a remorse reason and the seller has no returns.  2. It's been over 30 days since delivery

[donsdetour]

This is an item not as described: go to PP or credit card to file a case.

You have already blown it with eBay. Make sure the case is closed in ebay before opening one else were.