problems with new label printing system
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‎07-17-2018 04:53 AM
I am very dissatisfied with the new label printing system and have switched back to the old system that works much better but I realize eBay sometimes decides we can no longer use The older system. I hope that's not the case here. Aside from not being able to switch from USPS to FedEx which I do sometimes for the customers benefit so I can refund shipping costs to them or if they've asked me to. There is also a problem if I have two first-class shipments that were purchased by the same person that I would like to combine for them and the weight turns out to be heavier than is allowed by first-class. When I put it in a weight over 1 pound it tells me I can't use FirstClass and prompts me to change the weight. So I tried switching to a different USPS service like parcel select but then I cannot change the weight because the moment I change the weight and press update the system reverts back to the first-class label and I am that again told I cannot use the first-class label because it is to heavy
Huge flaw in the system.
Re: problems with new label printing system
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‎07-17-2018 07:38 AM
I am unable to find a way to print a USPS label from today's sale. Instead, the "print shipping label" link takes one to an information center about UPS and FedEx shipping. I cannot even see the buyer's address to ship the old way buying postage at the post office. How did you revert to the "old" system? cheers, Roger
Re: problems with new label printing system
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‎07-17-2018 05:50 PM
Re: problems with new label printing system
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‎07-17-2018 05:54 PM
Not sure what link you are referring to or what you mean exactly by old system.
Try accessing the sold item here https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextSold and the shipping label flow from there. If it throws you into the new label flow and that won't work for you (need to change Sending from zipcode, ship date, use USPS insurance) then click link on upper right to jump back to classic label flow.
Or print a USPS label via the PayPal transaction for the sale.
