Regards,
@pburn wrote:
@ce-9809 wrote:
This is a community board and posters here are all members like you. No one is an eBay employee and they only respond when paged.
Its called sarcasm - a highly effective and very old form of humor.
That makes at least three points you've missed.
Perhaps an explanation is needed as you seemed to have missed out on a good joke.
Your supposed answer is the equivalent of what to expect of eBay customer service.
Understand now?
It appears you did not read any of the information on that link.
By shear coincidence that is the same web page I quoted from when eBay customer service tried to say cash was
not an accepted form of payment for pickups. Any long time seller on eBay knows that yet eBay customer service claims not to know it. God help the new eBay sellers who actually believe anything eBay customer service says.
Frequently Asked Questions
I often have buyers pick up items from my store. Can they pay in cash?
Yes, payment in cash is allowed for payment on pickup, or cash on delivery sales. However, cash isn't a generally accepted payment method on eBay, and cash payments can never be sent through the post.
No need to to insert that meaningless note.
No, instead you check a small indicating cash on pickup and then indicate in the listing:
Pickup Only
Payment on Pickup Only
Of course you wouldn't do this each time - you'd make a template in an application like GarageSale so you only need to do it one time.
Please explain how eBay is going to force anyone to accept PayPal from the customer upon pickup?
Is eBay planning to show up at the seller's home with a credit card reader and somehow force them to use it.
Interesting pile of disinformation you've used there. As helpful as eBay customer service.
@Anonymous
Could one of you explain whether a seller can refuse PayPal for a local pick-up listing? Again.
Thanks.
Hi @ce-9809 & @pburn, all sellers must have an approved electronic payment method on their listings. If the seller is not in managed payments, then they will have to accept PayPal. This is true for pickup transactions as well. While payment upon pickup is an option sellers can offer, they cannot force buyers to pay in this way. Making statements in a listing such as, " Payment on Pickup Only" is not in line with our Accepted Payments Policy. If a buyer chooses to pay via PayPal or managed payments then the seller must accept this payment as it is a valid a required option for buyers on local pickup transactions.
@ce-9809 wrote:
You should never accept PayPal for a pickup item unless you want to get ripped off.
You have no proof the item was picked up.
Listen to eBay and PayPal customer service and fanboys at your own risk!
Hi @ce-9809, I just want to clarify that from what I've found on PayPal's help pages that they do not cover buyers Item Not Received cases if the item was picked up in person.This means that buyers who pick up an item in person will not be covered under PayPal Purchase Protection if they claim they did not receive the item. You can view more details about their Purchase Protection here.
@ce-9809 wrote:
Making statements in a listing such as, " Payment on Pickup Only" is not in line with our Accepted Payments Policy.
No its NOT!
PayPal can be accepted at any point of purchase.
https://www.paypal.com/us/webapps/mpp/point-of-sale-systems
But I just don't happen to offer POS because its unsafe form of payment, its cost and because this is not a retail store.
Thus the only option left for pickups is cash.
Or does eBay now plan for force all sellers who offer pickups to use PayPal card readers?
Hi @ce-9809, it sounds like there may be some confusion here. POS / card readers are not supported on eBay's website and as such are not an option. Buyers can pay via PayPal through eBay checkout just as they do any other transaction; a card reader is not needed to accomplish this. They can pay through eBay checkout prior to picking up the item, or they can pay through eBay checkout in the eBay app or on a browser using a mobile device upon pickup. They can also pay with cash upon pickup.
We require that either PayPal or managed payments be an option for buyers to pay with on local pickup transactions to ensure they have access to the eBay Money Back Guarantee. While buyers can choose to pay with cash, it cannot be required of them. They must have the option to pay through eBay checkout for their purchase.
@yeshy_us wrote:So in other words, if for example that $100 item, paypal refunds the buyer the complete $100, and the $2.90 (%2.9 Paypal fee plus 30 cents) I have to pay out of pocket? What if I have $0 in paypal?
I guess yea it's not that bad looking at it now, I don't sell things often over about $100 so a rare $3 loss is no big deal.
But it seems gross if what someone has to pay out of pocket for (if true) the amount all depends on the price of the item, as if it's any easier for their system to process a refund for $1 vs $1,000.
Check your Seller Dashboard ... if your return rate is less then 0.50 I wouldn't worry about it BUT, you do need to keep some cash in PayPal just in case ...
