Looking for an answer about how to be refunded for a lost package. Shipped a package 4/10/25 & has been stuck/lost in Chicago since then. FedEx was the carrier and shipped ground economy. Because it was shipped this way & am not a business through FedEx (no account#) a claim cannot be filed through FedEx. This info was confirmed with an eBay rep (we went through the motions on FedEx) as I was on the phone. They/FedEx tells me that my "account" is with eBay and to file a claim through them. eBay has to file the claim & send it to FedEx. eBay has been refusing to file this claim even though there is $100 guarantee when shipped. I am being bounced around like a ping-pong ball. Whom has the answers...not guesses?
Offering Ground Economy is a way for both parties, Fed Ex and USPS, to avoid insurance claims. That is why I refuse to use it after some experiences Ive had with it.
