You can not change the terms of the sale after the fact and that includes shipping rate. But there are usually a few different shipping rates you can choose when printing the label. But if the item does not qualify to ship media mail that option may not show up. You also have the option to ship directly at the post office. Either way tell the customer your mistake and be transparent.
Media rate will only be shown as an option in a few sections where items are sold that can be shipped media rate, such as books. As said, once sold you need to ship at the rate/service payed for. Upgrade on your dime might be ok, but never a downgrade.
I don't see anything you've sold that qualifies for Media Mail.
The easier you are to offend the easier you are to control.
We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
evry1nositswindy • seller since 2013
