Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

China purchase cleared US Customs, how long to enter USPS system?

On a shipment from China to USA, what have other buyers been experiencing in the processing time into the USPS system after an item has cleared US Customs? FLYT Express Tracking shows:Arrived in USA on Oct 29.Arrived USA Customs on Nov 3Departed USA ...

Shipping label automatically updating to correct zip code. Freight forwarding.

New seller here. Someone purchased and paid for item. Their shipping address has partially wrong zip code. I say partially because apparently the address given is a freight forwarding location and "both" zip codes are technically "correct?" Anyways, ...

eBay increasing shipping rates more than USPS is 2021

Check it iut

Buyer/seller wants to file a missing item with ebay

Hello, I've had a 30-day handling time on the item so I know they can't file for a missing item because of that. Am I correct on this? Tracking no. 9405508205497737431487item no. 224294508027 Thanks for your help.

refunding a buyer

Due to delivery delays the item was delayed and still is in transit since Dec 7th.I was in contact with the buyer this whole time, who was very patient. While waiting and submitting the Lost package case with USPS, the case was approved. I did not re...

Seller didn’t refund original shipping for damaged item, what now?

Long story short is I received an item that was damaged and declined the seller’s offer for partial refund. Seller then agreed to full refund but did not refund my original shipping cost. It is my understanding I should get original shipping back sin...

Seller never sent item

Want to report item was never even sent out. Ebay keeps saying 'wait'...tried contacting seller twice. No response. What to do?!

Combined shipping costs more

Hi Everyone, One of my customers purchased two items from me and they will be shipped to the same address. Looks customer added two items into the cart, the checked out there. In current awaiting shipment, it is showing printing shipping label for tw...

Insurance after the fact?

Long shot, but does anybody, USPS or otherwise, offer postal insurance on a package that has already been mailed?

Ebay encourage scamming sellers who profited due shipping delays

Hello, my name is Stefan and I would like to share with you my first bad experience with Ebay and a seller The course of action is fairly simple, I ordered a product before "corona time" and I was given an estimated delivery date. When the delivery d...

Trading cards $.55 shipping with tracking any updates

When they going to start this option supposed to start this month...

USPS does it again

How does a package take 3 weeks to get from NJ to philly PA. I practically live 45 minutes away. I shipped with priority shipping and have three orders going to philly and the item was purchased Dec 18. Cmon the Post office has to do better than this...

Shipping blindly switching payment source.

I know ebay does not care and will deny it happens however, I am checking to see if anyone else has their payment method switch from managed payment back to paypal without actually switching it yourself or any notice? Thanks

Resolved! Confused about terminology and why Ive only been issued 50% of a refund.

Hello everyone, any help would be greatly appreciated. I ordered a cell phone described as "unlocked" but it was locked when I got it. I sent a msg to the seller, and a week+ later I got a msg and a shipping label to return it. They have received the...

Contact Ebay Now

I have been on Ebay since 1999 and now selling my eggs here for almost 2 years. I know there is a pandemic and things are not as they were, but not able to contact Ebay when I need them, is really starting to get very stressful. I follow all the rule...