Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

What to do about a Fed Ex package that never arrived?

Looking for community help. I ordered an antique rug on eBay, and seller shipped on February 6. Tracking information says it arrived at my house on February 10, but it did not. Contacted the seller, who said to wait a few days because they sometimes ...

User avatar by Enthusiast
  • 188 Views
  • 2 replies
  • 0 helpful

Seller hasn’t shipped out item

Okay. So I need some help. I usually sell but this time I brought something that my wife will have loved. I have made a purchase for a $200 dollar item exactly a week ago. Purchase was made on Feb 18. 20. I decided to purchase the item with this sell...

EBay standard envelope for EVERYBODY!

I have items that aren’t sports cards, but are the same (lightweight/size/under $20 value). Can I use the EBay standard envelope for these or does it have to be sports cards. Paying $3.50 a pop for tracking is crazy!! Any info would be great!

Refund not received

Refund should be deposited to the same account which paid to the item. Never received. Chat 3 times since Jan 7, but still no refund.

User avatar by Adventurer
  • 216 Views
  • 3 replies
  • 0 helpful

USPS Nightmare is Back

Well we had a few good weeks there and now I have 20+ packages that are more than 7 days late. Of course, angry customers won't listen to my reasoning of, USPS has to deal with COVID and bad weather in some parts of the US. "JUST SHUT UP AND REFUND M...

Shipping Label Created, USPS Awaiting Item

I'm having issues with deliveries using USPS Priority Mail. I drop off my items at the local Post office. When checking the tracking info it says " Shipping Label Created, USPS Awaiting Item". Almost two weeks later the tracking info finally says "Ac...

User avatar by Adventurer
  • 1918 Views
  • 8 replies
  • 0 helpful

DHL Priority Shipping time from Germany to US since Covid

I have purchased many times in the past from Germany, and packages have arrived anywhere from 7-28 days. For the first time since Covid hit, I made a purchase in November 2020, and the seller shipped on November 26, 2020. There have been no updates o...

User avatar by Adventurer
  • 3098 Views
  • 17 replies
  • 4 helpful

Resolved! Cancellation confusion! Please help!

Okay so I sold an item on eBay and tried to ship it but the address is completely wrong and isn’t even a valid address. The buyer paid me for the item but I started a cancellation as the seller before I even shipped the item off. I started the cancel...

Tracking info no progress

I provided tracking number on shipped item yesterday. Still no progress when selecting track package. Could it be PO clerk forgot to input info? Ps I have to create manual shipping labels as I have no working printer at the moment

International Shipping to Singapore

Need some help from those of you with more experience shipping outside of the US. I have someone in Singapore looking to purchase some items from me (I'm in the US). I have sold through GSP previously but I know that is not always cheapest for the bu...

Sellers need to ship ON TIME

With all of the delays with the USPS, the LEAST that sellers can do is ship on time. No, that doesn't mean printing postage - it means getting the item to the post office and having it scanned by a USPS employee. I'm sensitive to the plight of seller...

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