Shipping
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

China purchase cleared US Customs, how long to enter USPS system?

On a shipment from China to USA, what have other buyers been experiencing in the processing time into the USPS system after an item has cleared US Customs? FLYT Express Tracking shows:Arrived in USA on Oct 29.Arrived USA Customs on Nov 3Departed USA ...

User avatar by Scout
  • 1429 Views
  • 2 replies
  • 1 helpful

refunding a buyer

Due to delivery delays the item was delayed and still is in transit since Dec 7th.I was in contact with the buyer this whole time, who was very patient. While waiting and submitting the Lost package case with USPS, the case was approved. I did not re...

User avatar by Adventurer
  • 124 Views
  • 1 replies
  • 0 helpful

Seller never sent item

Want to report item was never even sent out. Ebay keeps saying 'wait'...tried contacting seller twice. No response. What to do?!

Combined shipping costs more

Hi Everyone, One of my customers purchased two items from me and they will be shipped to the same address. Looks customer added two items into the cart, the checked out there. In current awaiting shipment, it is showing printing shipping label for tw...

User avatar by Adventurer
  • 223 Views
  • 4 replies
  • 0 helpful

USPS does it again

How does a package take 3 weeks to get from NJ to philly PA. I practically live 45 minutes away. I shipped with priority shipping and have three orders going to philly and the item was purchased Dec 18. Cmon the Post office has to do better than this...

User avatar by Scout
  • 1136 Views
  • 28 replies
  • 1 helpful

Shipping blindly switching payment source.

I know ebay does not care and will deny it happens however, I am checking to see if anyone else has their payment method switch from managed payment back to paypal without actually switching it yourself or any notice? Thanks

Contact Ebay Now

I have been on Ebay since 1999 and now selling my eggs here for almost 2 years. I know there is a pandemic and things are not as they were, but not able to contact Ebay when I need them, is really starting to get very stressful. I follow all the rule...

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