Shipping

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Returns forced on sellers

For the 3rd the 3rd time this month eBay has accepted 3 fraudulent claims because the seller having to pay for round trip shipping on claims clearly is a abuse against sellers. what can we do not to be blackmailed and Intimidated by eBay to except a ...

Extended seller protections

I just received negative feedback for a package delayed in the USPS system. I shipped the package immediately after purchase. Now feebay refuses to remove the negative received for circumstances out of my control. So much for seller "protections."

Ebay's Faulty Tracking Info Dangerous For Sellers?

Ebay's tracking is so far behind compared to the USPS website. I've got so many buyers going by eBay's tracking info instead of the USPS website info. Now, there is erroneous tracking on eBay. See this> Ebay's tracking:Dec 27, 2020 2:41am PRE-SHIPMEN...

Do customs log packages/envelopes?

Title,Straight up questionDo customs log packages/envelopes, I've heard that packages/envelopes go through xray so i'm asking if they log what you order (like keep a list of items you ordered, digitally in a computer or a paper list doesn't matter) s...

Shipments stuck in Oxford, MS

Anyone else having problems with their shipments being stuck in Oxford, MS? All mine are moving fairly good except the ones going through Oxford. Some have been stuck there for two weeks.

Customer service case review has now lasted since Dec 22.

In short (!) : Bought item from Spain Nov 15 after seller offered discounted buy it now price. Nov 28 - contacted seller as it had not been dispatched, seller replied he'd been quarantining, so was behind and catching up. Dec 8 messaged seller again,...

How to handle USPS shipping delays this season as seller?

I sold ebay items on 12/17 and 12/20 that were shipped via USPS. Other than showing the label was printed, both of them have yet to show any further updates via USPS tracking. This is not too surprising as I had been the recipient of 2 USPS packages ...

Buyer choosing shipping. Rate much lower than l listed.

Hello. I'm a newbie and have only made six sales. When I list my item, I specify USPS Priority Mail large flat rate box. I entered $22.00 for shipping. However, when a buyer pays, ebay shows "buyer selected Priority Mail" and the label is $7.00. That...

Shoving Tracking status updates up in buyer's faces

It's seems many buyers want this. A few buyers have this weird back/forth with me. They ask about tracking/shipping status and I give it to them along with the direct link to the USPS tracking page for that package and tell them they can either click...

buyers change mines or ordered by mistake or gives a neg- becuse it didnt fit

buyers who change there mines or ordered by mistake or didnt fit & give a neg- should not be a opt. on ebay but it is i think buyer should bay all the shipping too and fromand for the low life buyers who buy and send back there broken blowed up parts...

Return requested by buyer for "Does not fit .. Too big" 12/11/20

Buyer failed to return an item. I was not required to send a shipping label for "Does not fit..too big" buyers remorse. Guess buyer can't read the measurements with photos. Return request opened on 12/11/20. Buyer had until 12/29/20 to return item. N...

Item Not Received Case Opened

I had a buyer open up a case for an item that she hasn’t revived yet. I shipped it on time with USPS and because of the unprecedented shipping delays due to the pandemic... the item shows no tracking now and may be lost. I have followed up with track...

Item lost in mail. Trying to reach eBay support.

I sold an item. It was lost in the mail via USPS. I am trying to find out if it is covered under seller protection. However, when I selected "contact me", it took eBay half an hour to call me and when I answered the support representative hung up as ...

How can I ship an item without resetting the expected delivery date?

I have sold an item with an extended handling time and don't need to ship until Jan. 12. How can I ship it now without eBay's horrible system automatically changing the expected delivery date? I need to ship it USPS as it is a media item.

Global shipping item not delivered

I sent a package from MI on November 18th I just got a notice that it was delivered to a global shipping facility in Cincinnati Ohio. My buyer is getting very anxious since it has been over a month and it was a Christmas decoration it should have bee...