Shipping

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Package not delivered on time

I'm closing my account and just opened it they've had long enough to deliver my package it was supposed to be the 4th it's the 8th and still no package. I own a business and need my items when I'm told they'll be here. They lie and take your money al...

Media Sellers Beware:This seller is away until Mon, Dec 28. Expect a delay in delivery until they re

I have sold books on ebay for several years. I have pretty much had an ok time of it. Most booksellers use media mail, as do music and dvd sellers. Recently I became aware that the USPS office is not moving media mail forward. Since December 1, I hav...

Shipping Delay

I shipped a sold item to MO on 11/30/2020, buyer still has not received yet. When you track the package it has basically traveled all over the United States and the buyer has even opened a case with the Post Office. What should I be doing before the ...

UPS Overcharge me for shipping

This is in regard to an extreme overcharge on the UPS ground shipping cost. When I entered the dimension for the item that I was shipping, I was quoted about $125.00. But when I got the monthly bill from ebay for the month, the UPS cost for that item...

Anyone else having issues w/China purchases?

So, I've purchased several items from Chinese sources who claim to have USA based warehouses. Problem is there no quicker arriving than if they ship from China! Are they lying, or is it just delayed due to Holiday Rush? I assume Covid is delaying any...

Miss use of returns and also no way to contact ebay customer service HELP PLEASE!!!!!

I sold a gun part to a person, common sense is have a gunsmith place item into firearm but if you dont there are videos to show how to. I have no returns on site just because there are many idiots out there that dont use common sense. So buyer couldn...

Return Process

I have a buyer that opened a request to return a product that been damaged during shipping. They send 1 picture of the product but it wasn't very clear. I asked for a few more however the buyer was a reseller and had to contact their customer in orde...

Partial refund

Hi,i sell on ebay on product and now i want to make partial refund to buyer. Please tell meu haw can i do that and receive final value fee for this refund?Must say that buyer is agree with this partial refund.Thanks

USPS tracking delay stress

I dropped off a package with USPS over the weekend. Dropped in the inside package slot. Priority mail with signature verify. No tracking updates for 4 days now. I see there are other posts here with the same issue but even longer. No USPS tracking so...

POSITIVE THOUGHTS / PRAYERS for our Packages

I'm starting this post for all sellers who need positive thoughts expressed and sent yourself for your packages. Please no discussing or bashing the delivery companies or the platform sold on. There are other posts for that. Positivity, gratefulness ...

PAYMENT FOR ITEM SOLD

I SOLD AN ITEM ON EBAY ON 12/04/20. I WAS SENT AN EMAIL THAT DAY THAT I NEEDED TO UPDATE MY ACCOUNT BECAUSE EBAY NOW WILL PAY DIRECTLY TO MY BANK ACCOUNT AND NOT PAYPAL. I UPDATED THAT ON 12/04/20 AS WELL. IT SAID IT COULD TAKE UP TO 48 HOURS TO VERI...

Return label

I can’t print my return label. It keeps saying technical difficulties. Please help

Resolved! I am going to have trouble... impatient buyer complaining in 3 days

How do I handle this? Item was purchased last Thursday evening, and I shipped it Priority first thing Friday morning. eBay promised they would get it Monday (even though it is a 3-day label, lol), and now that it is Wednesday (the date my handling ti...

return money

the seller did not return the money for my order that he did not send

Resolved! problem with eBay new packing slip

eBay's new packing slip only has the item name and description and no buyer name or usually no return name.This is causing me to have to either write the buyer name on the slip (so I can match it with my printed label) or just do one package at a tim...