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how receive a Refund of my money?

I buyed  3 articles in ebay and i canceled, but i dont see my money back in my paypal account, can u explain how can have the money back

 

 

thanks

Message 1 of 5
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Re: how receive a Refund of my money?

Buyers don't cancel purchases. Buyers can only REQUEST cancellation. Did the sellers agree to cancel?

 

Message 2 of 5
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Re: how receive a Refund of my money?

hello

my problem is not solve my problem--

the sellers agree to cancel. But  my money is not back. 

 

Message 3 of 5
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Re: how receive a Refund of my money?


@amand.alccxnd wrote:

I buyed  3 articles in ebay and i canceled, but i dont see my money back in my paypal account, can u explain how can have the money back


Just open an item not received dispute for each of those items:

 

https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view

 

1. If you're unable to open a dispute, then you indeed got a refund.

 

2. But if you are able to open a dispute, go back immediately and escalate the dispute to a claim.

Message 4 of 5
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Re: how receive a Refund of my money?

If the selIer agreed to cancel and refund, check you PP account or if you paid via credit/debit card, check the account for the refund.  Whatever method that you paid will be where the refund will appear.  Hope this helps.  

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