how receive a Refund of my money?
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‎08-09-2017 06:23 AM
I buyed 3 articles in ebay and i canceled, but i dont see my money back in my paypal account, can u explain how can have the money back
thanks
Re: how receive a Refund of my money?
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‎08-09-2017 07:09 AM
Buyers don't cancel purchases. Buyers can only REQUEST cancellation. Did the sellers agree to cancel?
Re: how receive a Refund of my money?
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‎08-14-2017 09:24 AM
hello
my problem is not solve my problem--
the sellers agree to cancel. But my money is not back.
Re: how receive a Refund of my money?
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‎08-14-2017 10:41 AM
@amand.alccxnd wrote:I buyed 3 articles in ebay and i canceled, but i dont see my money back in my paypal account, can u explain how can have the money back
Just open an item not received dispute for each of those items:
https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view
1. If you're unable to open a dispute, then you indeed got a refund.
2. But if you are able to open a dispute, go back immediately and escalate the dispute to a claim.
Re: how receive a Refund of my money?
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‎08-15-2017 02:08 PM
If the selIer agreed to cancel and refund, check you PP account or if you paid via credit/debit card, check the account for the refund. Whatever method that you paid will be where the refund will appear. Hope this helps.
