Shipping

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Return Request Question

Hello ~I received a request to return a DVD. The DVD is new/sealed. They buyer requested to return the item and the reason was Item not as described. They state that the version they received is in Spanish. In my title of the DVD, and the description...

EBay

I send a package back to China which was worth 249.00 it is a cell phone. I tracked the package and it say in transit I did this a couple of times. So I get a message from eBay today and tells me that my case was closed because seller has not gotten ...

can't open a retun.

I bought an item that arrived SNAD and I tried to open a return. but I get this error "We're sorry there's a problem with this purchase. Unfortunately, PayPal reports that we can't open a return for this item. You can try to work out this problem by ...

Get refund.

Hi everyone! I need big help from you.This is the case:I bought a phone which was mentioned as new (+ sealed box in the title) in the listing. I got the phone and I found that the phone is flashed and refurbished. Here are things I found:2 IMEI numbe...

Have not received item

I have ordered an item and have not reeived the item. After being contacted, the seller said the shipping took 30-50 days. After 50 days plus, he/she seems to disappear. When I want to bring the case to ebay, it say I cannot because it is over 30 day...

eBay Does NOT recognize eBay Shipping Labels.

Over the past 10 years, I ship on average 3 to 5 packages per day.I ship both domestic and international.On several occassions, AFTER I did my bulk shipping through eBay, it will still show up in my notifications that I need to ship 1 or more of the ...

Resolved! Buyer never shipped item back after starting a return request.

Sometime a few weeks ago I sold an ASUS laptop. A few days after the person received it, they started a return request saying that the unit is slow and not turning on (I test each and every single one of my laptops before shipping them so I'm surpris...

Query

Hi,I bought an item as a guest ( I didnt have an eBay account then) and it hasn't arrived even though it's passed the date it was due to. When I try and track the order the website crashes, it's item number is #222455703036.

Est. Delivery After 45 Day Buyer Protection

In the past year (and never before-), I've had repetitive problems with items either never arriving or literally taking 4 months to arrive. I'm very cautious and paranoid with purchases now. And I'm wondering... I purchased 2 different items from 2 d...

Buying an item from US/China, trouble with delivery to Australia

I need help to buy a few of below items from this seller (every-pretty) who advised they ship to Australia.Here is the listing.http://www.ebay.com/itm/322666316310I tried to resolve it with the seller but he kept sending me links which shows the same...

Resolved! Package stuck somewhere?

Hi. After hours of reading different topics about similar issues, I still find myself in need to ask. Someone who knows more and better than me can tell what is happening with my package? The situation is this: I've bought items from chinese and kore...

Recently, NO USPS tracking scans for eBay shipments?

As the recipient, I keep track of incoming packages. I do this for several reasons. But, mainly, due to unreliable delivery by USPS carriers. Obviously, that's not eBay's problem. Years ago, eBay shipments were almost never scanned until actual deliv...

USPS ??

So this morning around 8:20am I dropped off a package at my local post office in the drop box with a return shipping label on it. I printed it off of eBay and I securely taped it onto my package. It's around 7 right now and the tracking number still ...

Resolved! Cancelled an order per buyer's request.

I have a buyer that requested to cancel an order. I did and thought that was that. The buyer then asked me this: Thanks. Please do me a favor and mark the transaction as "cancelled". It's not displaying correctly on my page. I appreciate it. Ok. Plea...

Source for good quality bubble wrap?

I recently ordered a roll of bubble wrap from the cheapest supplier I could find who had a good feedback record and generally favorable reviews. I'm not happy with it. The bubbles are flabby; either they weren't properly inflated or they're extremely...