forced to accept returns on my listing ?

[fellfiend]

Ive not listed a sale for while but on a recent listing I left the returns boxes unchecked but the Ebay would not let me list the item until I accepted  returns and checking both boxes.

Im pretty sure that that wasnt a requirement last time I sold something. If this is mandatory why have the check boxes in the first place ??

[plantaddict]

You just need to make a selection between 'no returns', '30 days' or '60 days' with either buyer paying return shipping or you offering 'free returns'. There is no more 14 day returns or re-stocking fees. Also selecting 'no returns' doesn't mean anything if a buyer files a SNAD return. You will always have to either refund without return or provide a return shipping label and then refund the buyer in full.

[chilt346]

I sold a laptop under "no returns."

Further, the buyer of a laptop that I sold left positive feedback, said the transaction was "excellent" and the item was as exactly as described. Yet days later the buyer asks for a full refund and said the laptop - which was in excellent condition and tested by a MAC expert before we mailed it - said it never worked. ?  Now I am out about $300 plus shipping x2. I expect the item was damaged and now the buyer wants to return it. We feel we have been scammed. Will eBay support us?

[missjen831]

@chilt346You already started your own thread on this, best to stay on your thread & post there instead of hijacking someon elses thread. Accept the return. Ebay will not support you on this.

[chilt346]

I have every right to get the opinions from a variety of eBayers. Please be professional and don’t make personal attacks. 

[missjen831]

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@chilt346 wrote:

I have every right to get the opinions from a variety of eBayers. Please be professional and don’t make personal attacks. 

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It’s not a personal attack @chilt346. It’s actually against the rules to post the same thing repetetivey. It’s in the community guidelines. 

[orangehound]

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@chilt346 wrote:

I have every right to get the opinions from a variety of eBayers. Please be professional and don’t make personal attacks. 

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She is not attacking you ... also, she is correct in advising you to "just accept the return because eBay will not support you."