ebay shipping labels provide no Proof of Purchase to Carriers

[thegodmother*of*lasvegas]

I wanted to submit a shipping label refund to USPS for an item that arrived damaged. Of course they ask for a receipt, but everything proving I bought the label says "ebay shipping" - not USPS. This does not prove my USPS label was paid for since this can be for any carrier. All Paypal shipping transactions say: ebay shipping, not USPS. Why doesn't ebay provide a receipt that says USPS so we can request a shipping refund? 

[heckofagame]

USPS is not going to give you a shipping label refund. The item arrived, which means the label was used. 

[fern*wood]

I’ve never heard of doing that.  Even if usps pays on a damaged insurance claim (big if), they don’t reimburse the used postage.

[stephenmorgan]

Not sure about the reason for a refund but my eBay account shows date I purchased, who I purchased Shipping for, the amount of Shipping and the Tracking Number.

In addition to this information I also receive a email receipt for the purchase of the Shipping that shows what was shipped with total cost of shipping plus item cost.

                          

                            

[chach7777]

Hello, I need to file a usps priority Mail damage claim but I can’t find proof of label purchase on the eBay site, anyone know how to obtain that to submit a shipping insurance claim?

[chach7777]

Hi, where do you locate this in the seller account?

[stephenmorgan]

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@chach7777 wrote:

Hi, where do you locate this in the seller account?

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See if this will get you there.

https://www.ebay.com/ship/labels/seller-hub

Also you can go here to see the Order Details and it shoulld show the Shipping and Tracking Number you paid for.

https://www.ebay.com/sh/ord?filter=status:ALL_ORDERS