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ebay marking items delivered the second they're shipped?

Screenshot 2024-01-12 at 7.27.51 AM.pngSo I shipped an item at 2:40 PM personally at the post office desk. The buyer immediately gets a notification that the item was delivered at 2:40 PM at my local post office desk. Buyer contacts me wanting to know what's going on. I check the USPS tracking on the USPS website--it says shipment is in transit. Call ebay, they admit it's their mistake, claim they're seeing a lot of this and working on a fix. It's a day later and the package still shows as delivered on ebay's site. Is anyone else seeing this?

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ebay marking items delivered the second they're shipped?

This is a scan error by USPS, they scanned as delivered, rather than acceptance. The publicly viewable tracking will not update, but the internal tracking will, and your orders will still be delivered as usual.

 

You need to inform your buyers what happened. The internal tracking can still be traced by contacting USPS by phone, in which you can get a printout that confirms the actual delivery.

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