Best regards,
I missed the part in eBay's latest announcement about them not adjusting for shipping delays caused by Covid-19 and doing nothing about adjusting Buyer expectations for on time delivery ... they were to push Estimated deliveries out by at least 7 days ... I got my 2 INR claim in a few weeks after 5 years and THOUSANDS of shipments with no late delivery claims from Buyers. The 2 claims go along with numerous messages from Buyers asking where their package is???
The other part I missed was how eBay is just shoving Selling accounts in to Managed Payments, skipping the Registration deadline procedure and subsequent Activation once an account is confirmed to be connected ... nope, they are just pushing them in with NO way to complete Registration to get paid ... many, many threads here on that, Sellers NOT getting paid ...
@valueaddedresource wrote:I thought it was very interesting that announcement was posted about an hour after the boards started blowing up about the payout problems, and yet still no announcement posted there even acknowledging this major meltdown let alone communicating with sellers about what is going on.
Yes, I know that was most likely a pre-scheduled post, but it doesn't reflect well on them at all to be crowing about record breaking sales on Cyber Monday when many sellers didn't get paid today for all those sales.
I guess eBay doesn't want to talk about other things they are "breaking". 🙄
@valueaddedresource It is only a matter of time before their recent bad decisions catch up to them ... the speed at which info flies around smart phones, social media, the internet, etc. eBay is flirting with losing "Business Partners" (their term) from a bad reputation. Letting people sell but NOT paying them ... something seriously wrong with THAT picture.
I am poised to respond to Sellers who post here and were shoved into the program with a solution to let them quickly get paid ... a number of us have asked for the solution ... have NOT been told how to help ...
@mcdougle4248 wrote:
I missed the same parts in the announcement as you.
My tracking uploaded and validated is wrong, showing 4 items (1 order) never getting a scan, but when I check USPS the package is moving, plus I have the acceptance receipt from drop off at the PO. Others are reporting the same. My weekly payout yesterday looks like it occurred, it should hit my bank this afternoon, but on the Payments page it says my next payout is today, Dec 2nd.
On a positive note, promotion manager worked perfectly for me over Cyber 5, compared to last years total malfunction, and I finished the month up 68%. The weather is beautiful here in SE Arizona and I am going to take my RV out and enjoy a long weekend this coming weekend.
@mcdougle4248 eBay and USPS's API software is garbage right now ... I show the same thing, movement on USPS site and little on eBay ... it is lagging behind. I am NOW sending this message after every sale:
Dear _______
First and foremost, thank you for the purchase and your business. Second, you will have to disregard eBay’s estimated delivery date. They are out of touch with what is actually happening with carriers. Normally I don’t message like this after a sale but with all the late deliveries from USPS under staffing (from Covid-19) and increased volume from Holiday shopping deliveries are running behind in many areas. Numerous customers have messaged me about this issue in the last few weeks. The situation is out of Sellers’ control and out of eBay’s control and we are doing our best to deal with it. Therefore, please do not hesitate to message me if your items runs late so I am aware of it.
Best regards,
Mr. L"
It is ALL factual ... eBay is NOT helping to adjust Buyer expectations in the current delay ridden carrier industry ... I brought this up on a thread and looped three of the Support team in on it ... I got the old "We're keeping an eye on it " NON response ... I want ACTION on it not a peanut gallery ...
