eBay's "Breaking Records ..." thread ...

[mr_lincoln]

I missed the part in eBay's latest announcement about them not adjusting for shipping delays caused by Covid-19 and doing nothing about adjusting Buyer expectations for on time delivery ... they were to push Estimated deliveries out by at least 7 days ... I got my 2 INR claim in a few weeks after 5 years and THOUSANDS of shipments with no late delivery claims from Buyers.  The 2 claims go along with numerous messages from Buyers asking where their package is???

The other part I missed was how eBay is just shoving Selling accounts in to Managed Payments, skipping the Registration deadline procedure and subsequent Activation once an account is confirmed to be connected ... nope, they are just pushing them in with NO way to complete Registration to get paid ... many, many threads here on that, Sellers NOT getting paid ...

[valueaddedresource]

---

@mr_lincoln wrote:

---

@valueaddedresource wrote:

I thought it was very interesting that announcement was posted about an hour after the boards started blowing up about the payout problems, and yet still no announcement posted there even acknowledging this major meltdown let alone communicating with sellers about what is going on.

Yes, I know that was most likely a pre-scheduled post, but it doesn't reflect well on them at all to be crowing about record breaking sales on Cyber Monday when many sellers didn't get paid today for all those sales.

I guess eBay doesn't want to talk about other things they are "breaking". 🙄

---

@valueaddedresource  It is only a matter of time before their recent bad decisions catch up to them ... the speed at which info flies around smart phones, social media, the internet, etc. eBay is flirting with losing "Business Partners" (their term) from a bad reputation.   Letting people sell but NOT paying them ... something seriously wrong with THAT picture.

I am poised to respond to Sellers who post here and were shoved into the program with a solution to let them quickly get paid ... a number of us have asked for the solution ... have NOT been told how to help ...

---

@mr_lincoln  looks like they finally posted an announcement. 

https://community.ebay.com/t5/Announcements/Payout-issue-notification/ba-p/31392812

[1grandmashope_1]

Ahh, I received from yesterday's payout. 

Glad you clarified. 

Grandma 

[1grandmashope_1]

Naw, gambling I leave for those that can afford to lose. 

G.

[mr_lincoln]

---

@mcdougle4248 wrote:

---

@mr_lincoln wrote:

---

@mcdougle4248 wrote:

@mr_lincoln 

I missed the same parts in the announcement as you. 

My tracking uploaded and validated is wrong, showing 4 items (1 order) never getting a scan, but when I check USPS the package is moving, plus I have the acceptance receipt from drop off at the PO.  Others are reporting the same.  My weekly payout yesterday  looks like it occurred, it should hit my bank this afternoon, but on the Payments page it says my next payout is today, Dec 2nd.  

On a positive note, promotion manager  worked perfectly for me over Cyber 5, compared to last years total malfunction, and I finished the month up 68%.   The weather is beautiful here in SE Arizona and I am going to take my RV out and enjoy a long weekend this coming weekend.

---

@mcdougle4248   eBay and USPS's API software is garbage right now ... I show the same thing, movement on USPS site and little on eBay ... it is lagging behind.  I am NOW sending this message after every sale:

Dear _______

First and foremost, thank you for the purchase and your business.  Second, you will have to disregard eBay’s estimated delivery date. They are out of touch with what is actually happening with carriers.  Normally I don’t message like this after a sale but with all the late deliveries from USPS under staffing (from Covid-19) and increased volume from Holiday shopping deliveries are running behind in many areas.  Numerous customers have messaged me about this issue in the last few weeks.  The situation is out of Sellers’ control and out of eBay’s control and we are doing our best to deal with it.  Therefore, please do not hesitate to message me if your items runs late so I am aware of it.

Best regards,

Mr. L"

It is ALL factual ... eBay is NOT helping to adjust Buyer expectations in the current delay ridden carrier industry ... I brought this up on a thread and looped three of the Support team in on it ... I got the old "We're keeping an eye on it "  NON response ... I want ACTION on it not a peanut gallery ...

---

I am not sending a message with every sale, but I am keeping a close eye on the movement of packages and messaging buyers when I see delays or packages taking a scenic route.   I am a small seller, so I can do this.  Sellers that send out hundreds or more packages a day must be pulling out their hair.

---

@mcdougle4248  Even 100 per month is TOO much to have to check on everyday ... for Sellers that is wasted lost time and eBay is partly responsible for it by NOT adjusting Buyer expectations ... for them its okay if Sellers lose their item and money when an INR is completed and then the package gets delivered a few days later.

[veronicabooksandart]

Have you tried contacting customer service?
------------------------------------------------------------------------------------------------
eBay Jokes For The John.  Buy It Now.

[mtgraves7984]

---

@valueaddedresource wrote:

---

@wrong66 wrote:

You're the first I've heard getting paid this morning. Good for you. You might consider hitting a casino today.

---

Just to clarify - @1grandmashope_1 are you talking about the payout that should have been processed this morning or talking about getting money in your bank account today? They may not necessarily be the same thing depending on how long your bank takes to show incoming ACH payments.

We received money in the bank today - from yesterday's payout.  Today's payout shows as declined like just about everyone else is reporting.

---

@valueaddedresource 

I'm late to the party... but my Today's Payout shows declined, too. Geez...

[wrong66]

Just now had my payout re-sent to the bank. We'll see. 

[valueaddedresource]

---

@wrong66 wrote:

Just now had my payout re-sent to the bank. We'll see. 

---

@wrong66  Ours now says "processing preparing to send".  I'm guessing they are probably running them in batches.

[mtgraves7984]

---

@valueaddedresource wrote:

---

@wrong66 wrote:

Just now had my payout re-sent to the bank. We'll see. 

---

@wrong66  Ours now says "processing preparing to send".  I'm guessing they are probably running them in batches.

---

Ditto here. I'm on the edge of my LaZBoy...

[evry1nositswindy]

I have 2 packages shipped on the 25th of Nov.  that were large and they wouldn't fit in my mailbox.  I handed them to my mail carrier and saw her scan them.  First my dashboard says my packages weren't scanned and they dinged my percentage.  Then they showed as  picked up.  Then 4 days later, they both show they are awaiting pick-up.  One was priority and should have been delivered on the 1st of Dec.   Both buyers are asking where the items are and if they have been shipped.  I have several others that are running late and show no movement for days.  Buyers are not happy, making sellers not happy!

[rushroo316]

One thing i do not like is when they take funds from you and no way to explain why and where it went. oh you can pull it up and see but i have tryed to no luck.And oh funny thing some of my funds that were - show up and once again 25 dollars - One lady from the managed payment's questioned it then said it was fine.. How do i know it was fine when i have no clue why they took another 25 dollars in the first place. Little suspicious to me would'nt say. They need to get this fixed before a class action law suit starts again and they loose. And have to  pay more millions. Does not look good for a malti billion dollar company!!!!!!!

[vintagecraze50]

There is a notification with that failed payment that they are resubmitting them. There is a post by Shelia at ebay regarding this.

[rushroo316]

trying to contact customer  service can be a big pain.like cutting off your right hand. take's hours some time's i have been on hold for like 3 hours at a time no way to run a business when you cant reach any one im so disappointed in ebay. The once beloved web site not so much any more and that make me very sad. I use to love selling on here not so much any more<(*.*)>sad face!!!!!!!!!

[mr_lincoln]

---

@vintagecraze50 wrote:

There is a notification with that failed payment that they are resubmitting them. There is a post by Shelia at ebay regarding this.

---

@vintagecraze50   eBay needs to make a little more interest on all that money to finance their zoom meeting Christmas dinner ...

[nabo_2565]

Looks like eBays going to have a nice Christmas with all that interest accruing on all that money  You think you will finally get your money with interest?