eBay downloading links to captchas instead of my shipping labels

[resting_kitsch_face]

For the past few days when I try to download a shipping label, a link to a captcha will often download instead. If I click it, it never actually loads. Anyone else having this problem?

[dave67stang]

I am having the same problem

[dave67stang]

I just tried using Chrome in Incognito mode and it works perfectly fine. After that I went back to regular Chrome and logged out of Ebay completely, cleared all cookies and data, closed chrome, re-opened Chrome again and did a fresh login to Ebay. I was asked to solve a captcha  and then signed in as normal. Downloads seem to be working currently.

[dave67stang]

UPDATE. 

The last thing didnt work either. Went right back to downloading as captcha today. 

[wickedthrift]

Has anyone figured out how to fix this? I'm having the same problem and it's very frustrating! thank you!

[carpartsmodules]

I am having the same problem. It's been like that for at least a week. Some labels are ok, some are the captcha, and some are fixed some time after generation of a label.

[rymacardsandcollectibles]

Same issue here. First label of the day is always fine, then every label after that is a struggle.

I sell sports cards so I mostly use eBay standard envelope labels, but for cards over $20 I use USPS ground advantage. For ESE labels label I just spam click the download label button. It just keeps downloading captcha links until it finally downloads the label. I might have to click 15 times or 200 times, but the label eventually downloads.

The ground advantage labels are the real chore. Clicking the download link for those brings the label up on a new tab instead of just trying to download the label. You can’t just spam the button until an actual label downloads so the time it takes to get one can be absurd.

Long story short, this has taken an easy process that I could usually be done with in less than a minute or 2 and turned it into a frustrating nightmare.

[norcal-coins]

Really annoying how eBay seems to have zero improvements even with all the fees they collect on each sale

[randomsl]

Yes. I've been having this problem for weeks. Reported to eBay Customer service a couple of weeks ago.  Still has not been fixed. Sometimes I can get around it buy buying the labels in bulk, but even that doesn't work every time. Frustrating.

[carpartsmodules]

I'm still having the same issue, just like rymacardsandcollectibles wrote: "First label of the day is always fine, then every label after that is a struggle."

[dollplaza]

Upvote if you are having this problem too so we can get more pressure on them to fix this because I really doubt the few of us that have commented are the only ones with the problem. Usually a reset did the trick but now it's not.

[4the_collection]

having the same problem. 

[dave67stang]

I am noticing that this seems to happen when trying to download a label for Standard Envelope shipping and then every time after that. This is happening in single label printing. I have not tried bulk label printing. My method that this happens with is as follows.

From the create label screen when I click on purchase label the page goes to another page showing 2 buttons (Print Label and Download Label) at this time my print dialog pops up. I cancel out of the print dialog pop up and press the (Download Label) button and at that point is when the download pop up shows the download as "captcha.html". Again this method seems fine with Ground Advantage labels but then acts up as soon as I try downloading Standard Envelope labels. 

[resting_kitsch_face]

Hey everyone, I've still been having problems with this but for now am getting around it by switching to Safari rather than Chrome when printing labels. 

Someone who claimed to be from eBay just left me a voicemail today about this post (a month after posting it) asking if I was having issues with printing bulk labels or single labels. They offered no other way to respond except calling back. I'm hesitant to accept a call from "eBay," has anyone ever had eBay call them about a post before? I print single labels and still have this issue. 

[dave67stang]

She just called me too. I will be calling her back