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eBay Standard Envelope for Trading Cards - No bar code to scan?!

Against my better judgement I just made my first sale using this method.

 

The tracking number shows up in the sold record in eBay, it prints on the label, but there is no bar code to scan.  The PO clerk said, "no bar code, no scan, no receipt".

 

While the clerk was entirely unfamiliar with this shipping method one would presume that the machine reader at the next step or stop would update tracking.  Does anyone know how that's supposed to work without a bar code?

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

Against my better judgement I have done the same thing but on over 500

items. Well guess what now my ratings for uploaded scans from post office has went

down to 88 percent and now I am unable to be a top rated seller which jumps my fees

from 1.7% up to 11.7 10% more!

Ebay says its not their fault its the USPS jobs to scan bar code but my PO said the same thing.

No scan code to scan?? I sold over $21,000 last month alone of which would have been $2100 in fees.How is this even able to stand?

FEEL YOUR PAIN!

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

What you have found is what many other threads in Shipping & Returns are reporting.

 

There is one  that is 150+ replies that covers just about everything.

 

I'll make general comments.

 

Tracking is only done at high speed sorting machines with in the USPS "system".  There is no acceptance scan and no way for a carrier to scan an item as "delivered."  This bar code is similar to that bar code over your address on CC bills, utility statements, government notices, junk mail, etc.  Just about every piece of mail I have either has it on above the address or is added to the envelope so the sorting machines can properly direct it.

 

Many sellers are reporting few scans, no scans and increased number of INR cases.

 

So take a gander at the other issues in that long thread.  Read the 'details' of the program especially the TOS and I think your initial gut reaction might be confirmed?

 

https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html#m22_tb_a1__3
https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html#what-you-need-to-know
https://pages.ebay.com/sell/standarddelivery/termsofservice.html

 

Message 2 of 21
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eBay Standard Envelope for Trading Cards - No bar code to scan?!

Against my better judgement I have done the same thing but on over 500

items. Well guess what now my ratings for uploaded scans from post office has went

down to 88 percent and now I am unable to be a top rated seller which jumps my fees

from 1.7% up to 11.7 10% more!

Ebay says its not their fault its the USPS jobs to scan bar code but my PO said the same thing.

No scan code to scan?? I sold over $21,000 last month alone of which would have been $2100 in fees.How is this even able to stand?

FEEL YOUR PAIN!

Message 3 of 21
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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@no_zero369

 

Succinct and to the point, a rarity around here.  I've read a bunch stuff on the subject around here, lots of venting but not much on the mechanics of the process.   

 

I surmised most of what you said.   My question is do you ever see a tracking status posted on eBay even if not final delivery, one generated out of machine sort?  At least that indicates the PO received it.  Absent that, there's no tracking at all, just proof a label was printed which to a buyer is good for nothing.

 

The p*sser is nowhere in any of the eBay documentation does it say there is no final delivery scan which defeats the purpose of heading off false claims of non-receipt.   I guess it's like my postal clerk said, "there's no way you get tracking for 0.71."

 

The other problem is the label screams, "I'm a trading card worth up to $20."  Now you have to be concerned about pilfering out of the logistics chain.

 

Now that everybody is jumping on this bandwagon with a wheel half off it's hard to compete on price for  small $ items with a $3-$5 bill for carton or bubble mail shipping.  Well, I've got 10 other items re-listed and prepped to go in 6x8 flats.  I guess I'll finish my experiment with those and then reevaluate.  At least a 6x8 is harder to just stick in a pocket than a PWE with a "look at me" label. 

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@4theloveofthecards 

 

So, if I understand you correctly, you've been getting some kind of tracking update from the PO on 88% of shipments?  I would take that to mean somewhere along the line there was at least one successful machine scan on the 88%?

 

It was suspicious to me at first that there was no bar code on that first time printing of a label.  It's becoming evident now that there are no hand scans in this process.   Oh, eBay just gave me another reward!  I'm a whiz!  I'll trade-in all my useless awards if eBay would just once not leave out a critical piece of information in their service descriptions and instructions.   They keep whizzing on my shoes.

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@kosmosattik 

Somewhere in one of these SE threads is a definition of the kind of code that is- ESE or something?

 

My research suggests it is an Intelligent Mail Barcode (IMB), but who knows?

 

Tracking apparently can be done via this link:

 https://www.trackmyshipment.co/shipment-tracking

 

Competition has got to be tough if everyone is selling singles and not multiples.

 

I can't imagine there is much theft in the USPS process and for cards worth less than $20?  Not sure how a bar code that is on thousands of other mail pieces would stand out.

 

Wonder if @lja440 could shed some light on whether this new label is any different from others and as such "stand out"?

Message 6 of 21
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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@no_zero369

 

Here's an update on yesterday's experiment with this shipping.

 

The typical package-like "received" and "departed" scans from my Lewiston, NY post office did not show up in the eBay sold item tracking.  However, the next step, "In transit" at Buffalo NY does show up.  This is consistent with my conjecture, with your assistance, that this process is machine scan tracking only since the local PO is not going to have that machine--that's a  distribution center process.  I'll be surprised if there is "out for delivery" or "delivered" scans at the back end.  While the absence of a "delivered" scan does present a risk, my view of human nature is not so dim as to suggest scammers are common.  They do exist but my life experience says they are pretty uncommon.

 

It was a drop off right at 5:00 PM and out the door from Buffalo to Nashville at 8:28 PM, pretty darn good.  At that speed I don't need tracking on the prior steps.  The only problem is the tracking shows the label was printed at 9:22 PM, which a buyer might find confusing.  I know I do.   The link you provided shows more information than the eBay sold record--the "in transit to Nashville" bit of information with a "Delivery within 1-3 Days" notation at that link does not show up in the sold record tracking.  

 

I can tell you the label is quite distinctive.  It prints "eBay Standard Envelope" or some such across the top and prints the seller's eBay user name in the return address, something First Class does not do.  I'm less concerned about pilferage knowing now that the first distribution center scan produces tracking.  The opportunity to steal would be at the drop off PO where "never got it" is a plausible excuse.  But you're right--who's gonna risk their civil service pay, benefits and pension for that?

 

I didn't see the 150 post thread but I have read and posted others on the matter and the responses have not been particularly helpful.  For instance, I couldn't get an answer to the question of the difference between mailers advertised as cardboard vs. paperboard mailers, whether the former processed through or whether they are too think or rigid.  The lack of a hand scan bar code never came up as people carped about tracking failures.

 

From what I've read, I can't help but think some percentage of delivery failures is seller error.  In fact, I suspect it is a high percentage.  The packaging instructions are very specific on thickness, rigidity, aspect ratio and label orientation.  I saw one guy carping about how a PO counter clerk told him a 6x6 mailer wouldn't work.  I'm guess he didn't know what "aspect ratio" meant.  The counter clerk was right.  If he threw it in a mailbox who knows what would happen to it when it wouldn't go through the sorting machine.   I saw one guy who appeared to be a high volume seller complaining about buyer messages about tracking who said, "Why would I buyer think I know more than what the tracking shows?"  Well, he probably was not aware of the link you provided, as I was not aware, which does show more info.  One more link for the desk top.

 

My big beef is with eBay selling sellers on this service more than describing the nuts and bolts, never mentioning that machine scanning is the only scanning you'll get, which I presume is the case until I see that with my own eyes on my first shipment.  This is a common phenomenon in eBay help as well.  You can look long and hard for step-by-step instructions and you won't find them.  You follow along and when you get to the end the punch line is missing.   See if you can figure out how local pickup payments are supposed to work if the buyer does not pay until inspection and does not have the phone app or pays cash.  And don't get me started on my other recent hobby horse--seeing the UPS Ground discount rate range for a listing before you list it!   I betcha a lot of sellers of heavier/larger packages don't know it exists.

Message 7 of 21
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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@kosmosattik 

First THANK YOU for that detailed report on how things worked with your recent SE shipment!

 

I also liked many of your observations and comments - good stuff there.

 

From what I've read, I can't help but think some percentage of delivery failures is seller error.  In fact, I suspect it is a high percentage.  The packaging instructions are very specific on thickness, rigidity, aspect ratio and label orientation. 

 

I would agree!  Rigidity seems to be key as the envelop needs to be able to go through "bends" in the sorting scanning machines.  It seems kind of a dichotomy - the SE needs to be able to bend the card, where are bends generally reduce the value of cards.

 

I saw one guy who appeared to be a high volume seller complaining about buyer messages about tracking who said, "Why would I buyer think I know more than what the tracking shows?"

 

I dunno, this is where I tend to differ from a lot of other sellers out there. My approach is to educate the buyer, when they have one of those concerns as to what is going on.  Once they understand 'how the system works' then they will be able to get why we both are in the dark so to speak on the issue.

 

My big beef is with eBay selling sellers on this service more than describing the nuts and bolts, never mentioning that machine scanning is the only scanning you'll get, which I presume is the case until I see that with my own eyes on my first shipment. This is a common phenomenon in eBay help as well. You can look long and hard for step-by-step instructions and you won't find them.

 

Yeah, the roll out on this program is certainly a bit shaky.  Seems like the Community is the only place where sellers have to get info on this and we all are learning and figuring it out as it goes.  The best I have seen on the 'nuts & bolts' are the first two links which I am sure by now most sellers have seen and studied.  The third link to the TOS appears to be the "devil in the details" and it looks like sellers are starting to get that far into the weeds to understand the program.  But your point is a good one, better step by step would help.  I did see something about eBay possibly creating a video of how the program works, but haven't followed up on that to know if it came to fruition.

 

https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html#m22_tb_a1__3
https://pages.ebay.com/seller-center/shipping/ebay-standard-envelope.html#what-you-need-to-know
https://pages.ebay.com/sell/standarddelivery/termsofservice.html

 

Hope your experiment works out!

 

 

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@no_zero369

 

I did a word search on "tracking" in the Terms of Service.  There was one reference that goes like this:

 

"Once your label has been purchased, we upload tracking information to the transaction on eBay.com."

 

Since my first package went through its first machine scan with tracking generated, I'm going to go out on a limb and say the instructions on what does and does not qualify and how things must be packaged were pretty good.  I dunno about sticking a pack of cards or 15 raw in an envelope or mailer which is supposed to be OK--seems to me that has a good chance of exceeding the 1/4" thickness limit or violating uniform thickness.  I've got a 10 card group in penny sleeves and a PWE inside a mailer, technically violations, but the scanner wouldn't know the difference and I'm skimming right around 1/4".  We'll see how that goes if it ever sells.

 

Some part (and maybe a lot) of the bellyaching from what I read is failing to color between all of the prescribed lines.  This is nothing to make assumptions about or get creative about without expecting possible consequences.  If my 10 card group "illegally" packaged fails to machine scan I'll accept the consequences, which I would expect to be a long delay and an upcharge on the back end.     

That's all there is.  I'll bet you $ to donuts the instructional video, if there ever is one, will not describe how when tracking appears.   It's also curious my $0.71 eBay label cost has not been charged to my PayPal account as of 24 hours later, unlike First Class which has only a minor lag.  Maybe it's like UPS, deferred until after delivery.  I keep a spreadsheet for a running reconciliation against unbilled eBay fees and my PayPal balance.   These deferred charges are pain,     

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@kosmosattik 

Not surprised that some might not be coloring between the lines.  Why is that?  Pushing the limits or not understanding what they are?

 

Has anyone seen a 'how to" video on the SE?

 

But gotta tease you on this one.....LOL!  You need to dig into the TOS! 😉 😁😂😎

 

It's also curious my $0.71 eBay label cost has not been charged to my PayPal account as of 24 hours later, unlike First Class which has only a minor lag. Maybe it's like UPS, deferred until after delivery. I keep a spreadsheet for a running reconciliation against unbilled eBay fees and my PayPal balance. These deferred charges are pain,

 

Label charges
Charges for labels will be as set out in your order. Label charges for this program are non-refundable and non-voidable once the label is printed. Additional Charges may apply in certain circumstances which are described below in the section titled “Additional Charges”. You are committed to payment of the charges when you print the label (including additional charges). Total charges, including additional charges, if any, are calculated once we receive invoices from our suppliers based on actual shipping costs. Each time you use a label, the total charge will be added to your monthly eBay invoice and will be payable under the terms of your eBay Billing Agreement. For Managed Payments Sellers, the charges and additional charges are payable in a manner consistent with the Payments Terms of Use.

 

Hope this helps!

Message 10 of 21
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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@no_zero369

 

"Not surprised that some might not be coloring between the lines.  Why is that?  Pushing the limits or not understanding what they are?"

 

Some of each I suppose.  Also haste.  Listing cards is a time suck to start with: pictures, packing and weighing, the latter two to get a fix on shipping cost in advance.   I just do this to kill time between November and the start of golf/yardwork season.  If I put myself on a clock I might be making $2/hour on my net of $699 since Nov. and that's assuming my cost of goods is zero, which is what they are worth to me having sat around for decades with long lost interest.  Some other casual sellers might not be accepting of that payout and slam-bam-thank-you-ma'am right through it.

 

Even for top sellers who do this for a living and have a shipping "factory" set up and who have pretty standard shipping and materials costs known up front and a rock bottom eBay fee structure, they  gotta get a move on to make a living off these low priced cards.  With haste comes occasional mistakes.   Also, I don't think they regard their cost of inventory as zero as I pretty much do.  And if it is a real business there have a ton of other overhead costs I don't have except for the electricity running my laptop and a lamp in my home office which will be here regardless.

 

There's also at least one questionable element in the instructions.  They're quite clear until you get to the end of the list with this requirement:  "Envelope is NOT enclosed or made of any plastic material".

Message 11 of 21
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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@no_zero369

 

Since you had an interest in the outcome, I'll give you an update.  I've shipped 3 packages so far using this method not including one today.

 

In each case the tracking shows simply "Delivered" immediately after an "In Transit".  It was not a "Delivered at Mailbox" or the like as you would see with a First Class package.  I asked my postal clerk today what that "Delivered" might mean since my PO or the drivers have no means to scan it.  I conjectured that the "Delivered" was posted at the final distribution center getting ready for the truck to go to the destination PO.   The postal clerk said that's plausible but that they had received zero information on this shipping method.  On thing is for sure:  "Delivered" does not mean delivered to the destination address.

 

The postal clerk said each scan has a GPS location attached to it.  I didn't take in any further, but I suppose I could take in a tracking number to find out what the clerk sees as that "Delivered" location.  My interest does not extend that far at least at this point.

 

So, how well does this method work?  I'll know when 30 days have elapsed and there are no complaints and when the shipping charge is posted to my account without any surprise additional charges at the back end.

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@kosmosattik 

 

Ah the secrets of this program are being revealed!  LOL! 😁

 

Thanks for the update!

 

The clerk won't be able to come up with any info from that tracking number, it is only read on sorting machines.  And as you observed, no delivery scan with GPS coordinates at the actual delivery location, despite what the clerk to you.   Last scan might be a sorting machine at the local office to sort letters to the routes.

 

You are in the middle of it now and best able to determine how well it works, depending on the number of INR cases and seller metrics from no acceptance scan.

 

Yeah, watch the monthly invoice for any up charges as that is where they will show up.

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eBay Standard Envelope for Trading Cards - No bar code to scan?!

@no_zero369 

 

"The clerk won't be able to come up with any info from that tracking number, it is only read on sorting machines."

 

I understand that as discussed ad nauseum.  My conjecture, not something I was told, is that I could take the tracking number to the PO and a clerk to manually enter it for more specific info on where it was last scanned.  When or how that would be more useful than what the eBay tracking shows is questionable. 

 

"Last scan might be a sorting machine at the local office to sort letters to the routes."

 

I believe that to be atypical or maybe never.  My local PO has no scanning machine.  Of the three "delivered" so far the last tracking before "delivered" is "in transit".  The logical conclusion is that once it reaches that final in transit distribution center their scan generates the "delivered" entry.  I don't know how the local PO sorts for "last mile" routes, whether it comes to them that way from the distribution center or they do it manually, but that's deeper in the weeds than I care to go. 

 

One oddity:  I sent two identical packages to the same buyer, 10 cards each packed exactly the same way,  handed to the postal clerk, and tossed together in the bin.  One shows delivery one day, the other two days later, one with initial routing through a Buffalo distribution center, the other through Rochester NY.  Since there's no scan at the local PO, the best explanation would be the local PO's manual sorting put them on different trucks going to different first distribution stops, the late one possibly in error.

 

Unless and until I get a complaint, this concludes my thoughts on the matter. 

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eBay Standard Envelope for Trading Cards - No bar code to scan?!


@kosmosattik wrote:

@no_zero369 

 

"The clerk won't be able to come up with any info from that tracking number, it is only read on sorting machines."

 

I understand that as discussed ad nauseum.  My conjecture, not something I was told, is that I could take the tracking number to the PO and a clerk to manually enter it for more specific info on where it was last scanned.  When or how that would be more useful than what the eBay tracking shows is questionable. 

 


er, um, ah..... I am in a "mood" today so.....

 

What is the point of speculation/conjecture?  We have told you ad nauseum that clerks at retail counters have no idea what is the ESE code on an envelop and thus no way to scan it.  Why would they then be able to type it in a determine anything.  They are ignorant as they have no training on the matter.

 

Try this for the tracking:

https://www.trackmyshipment.co/shipment-tracking

 

But you are seeing the real flaw in this SE system - spotty tracking and no true 'delivered' scan.

 

 

 

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