eBay Standard Envelope - Cant Generate Label

[cooperstowncollectibles1]

So we have been using the service for about 200-300 items.. I wake up this am and try to print tracking out and I continue to get this error : 

Something went wrong and we were not able to generate the label.

Is the service currently down? I dont see any updates at all. 

thanks

cal 

[stlcards87]

Update... I'm starting to be able to print off some labels here and there. Have some that still won't generate though.

[cerulean_city]

Having the same issue. First label printed just fine. Been trying to print several others since then and getting an error every time.

Wanna help us out, eBay?

[rbt2525]

I had posted a discussion with the same issue. Was curious if it was something I was doing but it sounds systemic.  I'll keep trying periodically today.

[motorcity68]

I went to IE and changed the way I print.  Set to save as PDF and I can save and the print from a file.  Seems to be a

"gslblui.ebay.com" issue.  

[cerulean_city · Accepted solution]

On the shipping page, there is now a message that reads:

"Please be aware that eBay Delivery is experiencing issues at the moment. We apologize for any inconvenience and if affected, ask that you try again later."

So I'm guessing they are working on it.

[wooperwares]

Is anybody having luck yet? We're about to get penalized for this batch being late.

[tdrake]

---

@wooperwares wrote:

Is anybody having luck yet? We're about to get penalized for this batch being late.

---

After hours of trying I managed to get one. Didn't change anything from the previous try, just killed off 10 minutes watching the weather on TV - storm coming - and tried "one more time" and bingo, worked as it should. Only had to get one so who knows if it's still working...?

---

[wooperwares]

Some are now working, but 2 refuse to process no matter how many times tried.

[wesk_36]

How typically ebayish.

[wooperwares]

brian@ebayany insight? The warning message is now gone but the issue still exists with random orders that qualify for this service. Is the team aware still or patting themselves on the back for a job well done? When the warning disappears I would assume they think all is good, no other communication on this from eBay.

[motorcity68]

Problem keeps occurring.  Haven't seen an update from ebay.  Is there one out there?

[manhuntgames]

its still not working 10 days later. this is insane -_- 

[hoosierincarolina]

So you have been able to use it? What label printer and size of label are you using? I have been using a Dymo 400 Turbo with the 99019 label (2.4" x 7.5") and when I print the label it is much smaller than normal and I have it set to fill the page. Any help is appreciated!

[leo_dream_coins]

Ebay are you going to respond to these messages? been almost 1 year and still not working? Yep sounds like ebay, but they sure have charge you account every month working.  If they way you pay ebay for your month sales was not working i bet they would that fix in hours, but anything that help us hey lets not worry about it and update the sellers hub and change everything around, 

[hoosierincarolina]

I know you've probably got it by now, but I saw only 4x6 is an option now...