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eBay Standard Envelope - Cant Generate Label

So we have been using the service for about 200-300 items.. I wake up this am and try to print tracking out and I continue to get this error : 

 

Something went wrong and we were not able to generate the label.

 

 

Is the service currently down? I dont see any updates at all. 

 

thanks

 

cal 

Message 1 of 30
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Re: eBay Standard Envelope - Cant Generate Label

On the shipping page, there is now a message that reads:

 

"Please be aware that eBay Delivery is experiencing issues at the moment. We apologize for any inconvenience and if affected, ask that you try again later."

 

So I'm guessing they are working on it.

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Message 20 of 30
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29 REPLIES 29

Re: eBay Standard Envelope - Cant Generate Label

same here

Message 2 of 30
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Re: eBay Standard Envelope - Cant Generate Label

gotcha - well glad its not only me then ! seems like the labels are being scanned in as well.. interesting how the post office works. 

Message 3 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Been having this problem off and on since they started the ebay "card" envelopes.  Tried different browsers and sometimes it works sometimes it doesn't.  Was with online help and they could not resolve the problem.  It is a bug that they have yet to correct.

 

Restarting the computer doesn't help and maybe someone out there has cracked the code? 

Message 4 of 30
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Re: eBay Standard Envelope - Cant Generate Label

I'm running into the same issue.

Message 5 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Had the problem, for the first time, this morning.  I haven't cracked the code, but I backed up and tried again.  All but one worked the second time.  One took four tries.  Hope I didn't get charged four times.

Message 6 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Can't print any labels between multiple browsers and I can't even do it for the 3rd party accounts I manage.

Message 7 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Been having the same problem off and on for two days. I was "ghosted" by a chat agent today - guess he couldn't figure out how to help. The agent on Saturday cleared my Label Activity and then it worked. On chat now with a different agent and she's not having much luck either. Thought it was my computer.....

Message 8 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Same problem here.  Been trying all morning.  

 

Even listed an item on this ID this morning for a couple bucks and had my daughter buy it so I had one to mess with without screwing up a real customer's shipping label.

Message 9 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Same issue here. Had the same problem on Saturday but worked after a couple tries. This morning I haven't been able to print out any standard envelope, only first class. Has anyone had any luck or does it seem like the system is down/overloaded?

Message 10 of 30
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Re: eBay Standard Envelope - Cant Generate Label

I printed a few a couple hours ago... then got this error ... i have 30-40 more now that people have paid for this service....are their customer service chats or anything to help?

Message 11 of 30
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Re: eBay Standard Envelope - Cant Generate Label

As of 11:28AM CST it doesn't work for me either. 

Message 12 of 30
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Re: eBay Standard Envelope - Cant Generate Label

Having the same issue, hopefully it didn't charge me multiple times but I'm not seeing any charges so far.

Message 13 of 30
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Re: eBay Standard Envelope - Cant Generate Label

BTW also tried the app on my iphone, and eBay standard envelope doesn't even come up as an option to ship a $6.99 card.

Message 14 of 30
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Re: eBay Standard Envelope - Cant Generate Label

same here i only have 4 cards to ship though. i got one label to go through but now none will work. called ebay and the agent told me it is up to me to get the items shipped on time regardless if their label service is working or not. i explained to her that these cards sold for .99 cents and now i have to ship them first class package which costs around $3.00 a piece and i am losing money. she said that after i pay for the first class labels to call back and they "MIGHT" be able to refund me the difference between the first class package shipping and the ebay standard envelope rate.

Message 15 of 30
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