05-12-2018 09:46 AM
buyer claimed a dvd froze on him with 5 minutes left. stated in messages he used a computer, blu ray and PS4. I asked him to use a regular dvd player since it is a regular dvd. he refused and filed a return. I accepted and got it back and it plays flawlessy all the way through. Ebay said it is a remorse purchase but since i have item back what are my options?
05-12-2018 10:07 AM
05-12-2018 10:43 AM
05-12-2018 11:26 AM
You have to refund. Why would you think there are other options? Refund the buyer, block the buyer and then relist!