additional Shipping charges

[el_gmac]

Hello Everyone,

Buyer didn't input his apt # in his address, Item was returned to me, buyer is aware of his mistake and wants his item shipped back to him. The question is how do I go and charged him the additional shipping ? I don't see that option thru ebay or PayPal.

Thanks

[kensgiftshop]

@el_gmac 

Send them an invoice through Pay Pal.

[el_gmac]

Thanks for replying, but how do I do that , I don't have his PP email address . can I ask for it thru ebay ?

[nono-8172]

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@el_gmac wrote:

I don't have his PP email address . can I ask for it thru ebay ?

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Please see here it says contacting one another outside of eBay is strictly prohibited. You could lose your account.

[pjcdn2005 · Accepted solution]

eBay does allow buyers to give sellers their email address (and vice versa)  once they are already in a transaction. 

[el_gmac]

Thanks and yes I contacted eBay this morning and they told me the same thing. Thanks for all the help but I believe eBay and Paypal should make this easier for the sellers