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Wrong name and address on package.

I ordered an item for 400 dollars and had a bad feeling about the seller after looking into their profile. A few days go by and I receive a message saying that the sellers account has been deactivated due to shady activity. So I file a claim that my package has not been sent. All of the sudden I receive a message that my package has been shipped and should wait a few days to receive it. I checked my packages status today and it said delivered, and its nowhere to be found. I called the post office and they confirmed that the package was delivered but the label had someone else's name and address on the package. The sent me a photo and the info for the package that was delivered as proof that the address that was provided by the seller was incorrect. Will I be reimbursed for this? It was $400 sonim very nervous about this. Also the photo of the package does not match what I bought so I assume this is a scam.

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Wrong name and address on package.

You can contact eBay via social media with a private message:

 

https://Facebook.com/ebay

 

AND-OR

 

https://Twitter.com/askebay

 

AND-OR

 

click on the 'help' button located at the top of ebay pages to receive a call back

 

AND-OR

 

Here are the links to the mobile boards: 

 

http://www.ebay.com/ios

 

http://www.ebay.com/android

Message 2 of 4
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Wrong name and address on package.

Pictures prove nothing in Ebay's world.  But if the tracking shows it was delivered to an address other than your registered address with Ebay then I am pretty sure you can file an item not received and win the case for a refund.

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Wrong name and address on package.

Not sure why the OP will need the links to the trouble-shooting mobile app boards . . .

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