Will the shipping price be included in my refund.

[dshaffer0927]

So I won 3 Japanese games on Ebay yesterday through auctions and I payed under $3 for each of them, but the shipping was $14 for each one (since they would be coming from Japan), I decided that I dont want them anymore and I canceled the order and requested a refund for them, when I did it showed that my estimated refund amount didnt include shipping even though the games havnt been shipped out yet and im pretty sure the shipping lables and stuff havnt been printed since I ordered and canceled the items on their off hours. Will the shipping price be included in my refund?

[sam9876]

The seller doesn't have to honor your request to cancel.  They can simply ship the orders.

[lintbrush*]

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@dshaffer0927 wrote:

So I won 3 Japanese games on Ebay yesterday through auctions and I payed under $3 for each of them, but the shipping was $14 for each one (since they would be coming from Japan), I decided that I dont want them anymore and I canceled the order and requested a refund for them, when I did it showed that my estimated refund amount didnt include shipping even though the games havnt been shipped out yet and im pretty sure the shipping lables and stuff havnt been printed since I ordered and canceled the items on their off hours. Will the shipping price be included in my refund?

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You didn't cancel the order.  You may have requested to cancel the order.  The seller does not have to grant your request.  If you did actually request to cancel and the seller grants it, you will get a full refund.

If you saw a refund amount that didn't include shipping, did you file a return?

[7606dennis]

As others have mentioned, the seller is not required to honor your cancellation request.  

While I'm not familiar with the auction laws in Japan, it should be noted that by placing a bid on an item being sold at auction you are entering into a binding contract the terms of which you are duty bound to honor if yours is the winning bid.  

Of course, you apparently knew that the items would be shipped from Japan before placing your bid.  Why then would you balk at paying for the items that you got such a bargain for at auction?  If you had won the items at $30 a piece, would the $14 S&H be more agreeable to you?

[amdwrso-92]

Surely you knew what shipping would cost BEFORE you purchased?

[redlmc]

Did the seller approve the request to cancel the transaction?  If the item has been shipped, I think you are too late to cancel the transaction.  

If the seller approves the request to cancel the transaction, you should get your complete transaction amount (including shipping) provided it has not already shipped.

[johnrj1226]

im pretty sure the shipping lables and stuff havnt been printed since I ordered and canceled the items on their off hours.

Those  3 blue words  mean you are not  100% certain.  Depending on where you live Japan is 11 hours (West Coast) to 14 hours  (East Cost) ahead in time and are on the west side of the international date line. Sellers don't always  buy shipping  labels thru eBay where the lable purchase & tracking is auto uploaded to the  sales file.  If the seller paid for a shipping lable already they  may not  refund your shipping fee as the reason  given for  cancellation is a "remorse" reason.

Worked for two Japanese companies for a total of 16  years and people  at the headquarters in Tokyo loved to  call you at  5/6 PM US time as they were  just getting to work at 8 AM the  next  day and  had no problem of talking for an  hour or two.  The pay was very good, pay checks never bounced and had fun working with them.

[mudshark61369]

@dshaffer0927,

Did you read the whole listing to see if the seller mentioned combining shipping? If they did not you should have contacted them before buying and asked.  You also could have committed to buy and requested a combined total, from the Cart, or your purchase history and waited for a combined shipping total invoice.

[7606dennis]

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@mudshark61369 wrote:

@dshaffer0927,

Did you read the whole listing to see if the seller mentioned combining shipping? If they did not you should have contacted them before buying and asked.  You also could have committed to buy and requested a combined total, from the Cart, or your purchase history and waited for a combined shipping total invoice.

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I'm not sure, but since these were auction wins I don't believe they can be added to the cart.  Once an auction is won the winning bidder is committed to buy.