I misunderstood if you actually already opened a case and did not abide by the terms of that case. If you've opened a case and failed to follow the instructions, as the other poster said, the seller can have the case closed. You know, this does not agree with my skepticism of the goodness of man, but some sellers are actually honest. You know how I know? Because I'm honest and have dealt with a lot of honest people here on eBay. I wouldn't cheat a customer out of their money, and there are other honest people in the world. I've been late to return a watch band in fact. I had actually already closed the return request myself because I ran out of time and it seemed inevitable. But I still politely talked to the seller, and he in fact gave me my refund, even though he didn't have to. Since then, I have bought from him several more times. He is actually my sole supplier of watch bands. I will go out of my way to find his listings and buy from him. The original return was not a quality issue or anything. I sold the watch that the band went on, and had absolutely no use for the band. His honesty and effort to do the right thing impressed me so much that I became a loyal repeat customer. People like this are some of the best people you can ever deal with, and they are here, and if you buy a lot like I have, you will meet quite a few of them. So talk to the seller is my point. Don't make demands or be rude because you have no leg to stand on if you opened a return request but didn't follow eBay's instructions.
