@pastpastppp wrote:
Does anyone know why? It appears to be totally random which interface is used for each order.
The "old" design (referred to as the "classic" by eBay) is a more robust design that does not contain some of the bugs haunting the new one (e.g. an inability to print mailing labels for Puerto Rico if the buyer put "PR" in the country field).
Unfortunately it was apparently written by contract programmers or offshore resources that cannot be found or re-hired anymore, and the current people cannot figure out how to update the code, so they have been forced to make a clean-sheet do-over in order to incorporate certain updates required by carriers, in particular the USPS requirement that the Ship From ZIP designation must contain a full address, and not just the ZIP code from which the postage costs were calculated.
I'm kind of surprised that you are randomly being served the classic form, as I thought everyone was defaulting to the new one now. The classic remains accessible for emergencies, such as shipments to Puerto Rice with slightly inaccurate addresses. To find it, you go to the new shipping form first, then change the "new_label" phrase in your browser URL address line to "back_to_classic" instead.
