07-09-2023 01:43 PM
Now that Ground Advantage is live I started updating shipping options on my listings, but I noticed the Ground Advantage option is grouped with Parcel Select and displays as "USPS Parcel Select / Ground Advantage" on listings. Why is that? Is that the new option we're supposed to update to from First Class Package? I just want to make sure I'm not wasting my time updating hundreds of listings. Am I right in assuming "USPS Parcel Select/ Ground Advantage" is the correct option and that it will eventually just say "USPS Ground Advantage"?
I wish listings didn't show "Parcel Select/ Ground Advantage" as the shipping... I know it's all the same service now, but most buyers probably don't know that yet and I have had buyers complain to me about Parcel Select before, so I would prefer it to just show Ground Advantage or at least First Class / Parcel Select / Ground Advantage.
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07-10-2023 09:50 AM - edited 07-10-2023 10:17 AM
@chlipp-78 wrote:
Now that Ground Advantage is live I started updating shipping options on my listings, but I noticed the Ground Advantage option is grouped with Parcel Select and displays as "USPS Parcel Select / Ground Advantage" on listings. Why is that? Is that the new option we're supposed to update to from First Class Package? I just want to make sure I'm not wasting my time updating hundreds of listings. Am I right in assuming "USPS Parcel Select/ Ground Advantage" is the correct option and that it will eventually just say "USPS Ground Advantage"?
I wish listings didn't show "Parcel Select/ Ground Advantage" as the shipping... I know it's all the same service now, but most buyers probably don't know that yet and I have had buyers complain to me about Parcel Select before, so I would prefer it to just show Ground Advantage or at least First Class / Parcel Select / Ground Advantage.
Hey @chlipp-78! The Shipping team is in the process of updating Ground Advantage service name and rates in listing flows, we expect updates to be completed over the next day. In the meantime you may experience the following in listing flows:
"Service name
Shipping service reflected as Parcel Select Ground/Ground Advantage. If you select Parcel Select Ground/Ground Advantage shipping service, the service name will automatically be updated to Ground Advantage once the Shipping updates are completed over the next day. No further action will be required by you.
Rates
Ground Advantage retail rates are currently being updated from Parcel Select rates in listing flows and will be updated to Ground Advantage retail rates over the next day. Calculated shipping quotes in active listings have been updated to Ground Advantage rates."
07-09-2023 01:50 PM
I noticed the same thing ... and I agree with you.
07-09-2023 01:53 PM
@chlipp-78 I get where u r coming from, but USPS no longer offers First Class for packages, envelopes only, so that would be false advertising to buyers
07-09-2023 01:57 PM - edited 07-09-2023 01:57 PM
I asked this question on another thread...
Do I have to go and revise every single listing from "first class" to "parcel select/ground advantage" or is it safe to assume that ebay will be automatically changing that for me?
07-09-2023 02:00 PM
@inhawaii wrote:I asked this question on another thread...
Do I have to go and revise every single listing from "first class" to "parcel select/ground advantage" or is it safe to assume that ebay will be automatically changing that for me?
As I understand it only listings that have had Parcel Select will be automatically change. For listings that offer First Class Package YOU have to make the change.
07-09-2023 02:06 PM - edited 07-09-2023 02:07 PM
@slippinjimmy wrote:
@inhawaii wrote:I asked this question on another thread...
Do I have to go and revise every single listing from "first class" to "parcel select/ground advantage" or is it safe to assume that ebay will be automatically changing that for me?
As I understand it only listings that have had Parcel Select will be automatically change. For listings that offer First Class Package YOU have to make the change.
Being that first class is no longer available, what will happen if I don't? LOL
07-09-2023 02:08 PM
The change from First Class to Ground Advantage is not yet available. Apparently, we have to wait for that option before we can change it.
The good news is that I just printed 5 labels that were listed with First Class and after selecting Ground Advantage on the label page, they printed correctly as Ground Advantage and at the First Class prices. Hooray!
07-09-2023 02:23 PM - edited 07-09-2023 02:24 PM
@stuff4divas wrote:@chlipp-78 I get where u r coming from, but USPS no longer offers First Class for packages, envelopes only, so that would be false advertising to buyers
You can still add First Class Package as an option on eBay and I believe that will be the case for at least another 30 days or something like that. Is Parcel Select also not "going away" soon? Aren't they all already merged to Ground Advantage service anyway? If I'm not mistaken, both First Class Package labels and Parcel Select labels are printing as Ground Advantage with a G on the label and no mention of First Class or Parcel Select, so why not just say "Ground Advantage" on the listings?
07-09-2023 02:27 PM - edited 07-09-2023 02:28 PM
@heckofagame wrote:The change from First Class to Ground Advantage is not yet available. Apparently, we have to wait for that option before we can change it.
Wait, what? Are you sure? Where did you see that info? So the "Parcel Select / Ground Advantage" option is not what we're supposed to update to? I thought they said we can begin updating First Class to Ground Advantage beginning July 9.
07-09-2023 02:30 PM
eBay has caused a LOT of confusion by introducing the term "Parcel Select/Ground Advantage." It's one or the other; there's no point in using the term "Parcel Select" at all any more.
07-09-2023 02:35 PM
The change from First Class to Ground Advantage is not yet available. Apparently, we have to wait for that option before we can change it.
I've been able to revise mine today... the option appears. Check out this thread...
Update to USPS Ground Advantage with the Bulk Edit... - The eBay Community
07-09-2023 02:45 PM
I think ebay requires that you change it. Ebay won't do it for you. They will give you 30 days to do it and then 3 months and later 6 months to get it done. Eventually you will have to change it.
07-09-2023 02:46 PM
I've been able to change mine too.
My question is what if we don't change it?
What if we just leave it at first class?
What will happen?
07-09-2023 02:49 PM
I will LYK when I find out, since I plan to do absolutely nothing. I guarantee you that 99% of sellers have NO IDEA they're even 's'posed' to do something. I have been gone for a 1 1/2 months or so & I wouldn't have had any clue except a kind boardie gave me a heads up, but I didnt read it til yesterday LOL.
I think the answer to your question though, is that no one really knows. I suspect that includes Ebay. I feel like I'm ok as long as the label prints right and it does. But we're all just guessing as to what will happen.
07-09-2023 03:12 PM
I'm only concerned with TWO things.
1. That the buyer is shown and pays the amount I expect to be paid to ship
and
2. That I can print a label for the price I expect to pay to ship.