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Why doesn't ebay refund FVF's on Shipping Overage Refunds?

Just wondering why ebay doesn't give refunds on FVF's to the seller when they refund overages on shipping, or give partial refunds. 

 

Besides just re-stating, "because we can get away with it", in so many words, why do they do this?

Etsy and other platforms will give automatic refunds if a partial item or shipping refund is given. 

Message 1 of 7
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Why doesn't ebay refund FVF's on Shipping Overage Refunds?

There is no monetary incentive for eBay to do so.

 

Message 2 of 7
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Why doesn't ebay refund FVF's on Shipping Overage Refunds?


@madhouserags wrote:

Just wondering why ebay doesn't give refunds on FVF's to the seller when they refund overages on shipping, or give partial refunds. 


 

Because they don't refund fee's on partial refunds, don't know if there is a reason, they just don't do it.

 

 

 

 

Have a great day.
Message 3 of 7
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Why doesn't ebay refund FVF's on Shipping Overage Refunds?


@madhouserags wrote:

Just wondering why ebay doesn't give refunds on FVF's to the seller when they refund overages on shipping, or give partial refunds. 

Etsy and other platforms will give automatic refunds if a partial item or shipping refund is given. 


eBay is already looking into FVF credits for partial refunds, e.g. on shipping.

 

eBay looking into FVF credit for partial refunds.jpg

 

We just need to be patient.

Message 4 of 7
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Why doesn't ebay refund FVF's on Shipping Overage Refunds?

They were looking into in 2011.  😀

Message 5 of 7
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Why doesn't ebay refund FVF's on Shipping Overage Refunds?

Is this still in effect with Managed Payments?

Message 6 of 7
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Why doesn't ebay refund FVF's on Shipping Overage Refunds?

They do not refund fees for partial refunds in Managed Payments.

Message 7 of 7
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