09-10-2020 05:04 PM
Just wondering why ebay doesn't give refunds on FVF's to the seller when they refund overages on shipping, or give partial refunds.
Besides just re-stating, "because we can get away with it", in so many words, why do they do this?
Etsy and other platforms will give automatic refunds if a partial item or shipping refund is given.
09-10-2020 08:24 PM
There is no monetary incentive for eBay to do so.
09-10-2020 08:48 PM
@madhouserags wrote:Just wondering why ebay doesn't give refunds on FVF's to the seller when they refund overages on shipping, or give partial refunds.
Because they don't refund fee's on partial refunds, don't know if there is a reason, they just don't do it.
09-10-2020 09:35 PM
@madhouserags wrote:Just wondering why ebay doesn't give refunds on FVF's to the seller when they refund overages on shipping, or give partial refunds.
Etsy and other platforms will give automatic refunds if a partial item or shipping refund is given.
eBay is already looking into FVF credits for partial refunds, e.g. on shipping.
We just need to be patient.
09-10-2020 11:12 PM
They were looking into in 2011. 😀
05-26-2021 07:46 AM
Is this still in effect with Managed Payments?
05-26-2021 01:19 PM
They do not refund fees for partial refunds in Managed Payments.