When does the clock start on the 30 days returns?

[dippitydoo]

Is it from the date of sale, date of payment, or date of item received?  Thanks!

-Dippitydoo

[nobody*s_perfect]

Date that the buyer receives the item.  It says so right in the payments/return policy section of every listing ("After receiving the item, contact seller within...").

[orangehound]

eBay's clocks begin on the date of delivery.   If you notice the Return Policy in your listing, it says "After receiving the item, contact seller within ...".  The MBG is also 30 days after date of delivery.

By the way, PayPal's clocks begin on the date of the transaction.

Edit:  nobody's perfect beat me by 30 seconds.  😁

[nobody*s_perfect]

LOL, roughly the amount of  time it took you to type out the additional useful advice related to PayPal!

[automotivepartsrecyclrs]

Day 29.99999999999 a buyer can open a return and get more time......weeks........

[dippitydoo]

Ok, great....thank you, guys!!

[soh.maryl]

How would that work exactly? Yes, a buyer can open a claim on Day #29, wait 96 hours, then ask eBay to step in.

He may be required to return the faulty item, which may take a little time, but exactly how would it take weeks?

And there are not too many scenarios where a smart buyer would wait til day #29 because he probably wants to get a refund as soon as possible.

Am I missing something here?  

[southern*sweet*tea]

Ebay is 30 days from the date the item is received.

Paypal is 180 days from the date of payment.