Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Listing an item, but it's giving me no option for free shipping!

I don't list a ton but I have an active listing with free shipping. I'm trying to add another and it will not give me the option to have free shipping. When I click "ship your item" it only offers for me to input package info and select a service. Th...

Any body know if you can still ship without Net Parcel

Trying to print a shipping label with my Carrier that I have used for a very long time. Now Ebay/ Pay Pal is forcing me to use this Net Parcel Shipping. Never heard of it, Don't want it, Seriously more expensive that my old carrier. Anyone know if we...

Damaged item. Shipped from NJ. But seller listed in Hong Kong

So I have a question about a return scenario I am facing at the moment. I ordered an item which arrived damaged. The item is from a seller (withholding name for seller's privacy) and was listed as us stock and the item shipped from NJ. However, the s...

User avatar by Adventurer
  • 320 Views
  • 4 replies
  • 0 helpful

Resolved! Returning Multiple Items from Same Seller

Hi,I needed some help with an order that I have got recently where I bought different items from the same seller and turns out I don’t want them anymore. When I processed the return, I was left with three separate return shipping labels? Do I need to...

User avatar by Rising Star
  • 1257 Views
  • 2 replies
  • 0 helpful

Buyer abuses Return Policy

This is a case of buyer abuse in eBay that as a seller, I needed to share to ask help from the eBay Community to resolve it: Buyer purchased a 30" Dell Monitor on 11/19/2019 from me. I do not accept return for this item. As 100% positive feedback sel...

User avatar by Adventurer
  • 818 Views
  • 15 replies
  • 1 helpful

I selected Global Shipping Program in my listing - why do I have to mail directly to my buyer?

In my listing, I selected the checkbox to use Global Shipping Program. I'm using a USPS Flat Rate Box so I put $7.90 in my shipping price for mailing it to the GSP. Now I'm trying to print my shipping label, but it's having me mail it directly to my ...

Shipping USPS zip codes

eBay has changed the USPS screens and I no longer can change the Post Office zip I am shipping from. The mail delivery is from one post office, but I want to ship from the nearest post office, which has a different zip code.The local Post Office gets...

User avatar by Adventurer
  • 1096 Views
  • 31 replies
  • 0 helpful

Ebay guarantee Delivery date Not accurate with Shipping Method

It was brought to my attention by a customer who did not get a present as soon as they thought. I have a few items that I ship Media Mail, the shipping details confirm that. eBay put on those items that if they buy the item within a certain time that...

a work-around for no po boxes in fedex ground shipping

the fedex smart post was double what fedex ground/home del would be.i had gibven the buyer a great deal on the item in make offer format so i was not at all hesitant to ask if they had a physical addy to use for fedex .i got that no problem from the ...

What is left to do ??

Its UPS again, and now the seller.In a nutshell UPS failed to deliver an item..a safe. I then started a returns process, the seller and I agreed that UPS should return it to him.We both messaged them and I got an email from UPS saying they would do t...

User avatar by Enthusiast
  • 194 Views
  • 1 replies
  • 0 helpful

Ebay scamming us out of money for shipping, leaves us on hook for returns.

So here is the long and short of the story, Posted an item, with an accurate description and photos, buyer buys it in Singapore ( I am in NYC) unknown to me, I do not do International buyers on my items. Ebay allows this guy to buy, has me ship it to...

User avatar by Adventurer
  • 809 Views
  • 22 replies
  • 1 helpful

Need to increase handling time longer than 3 days

Hello All,I was hoping to increase my handling time while I am away next week rather than end all my listings. The longest option I have available to me is 3 days. How can I change this? I do not have a store if that makes any difference. Thanks,Jen

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