Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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First class package rates start at $3:50? Shipping rates are too high!

How can USPS first class package rates for shipping start at $3.50? If I mail something thats just a couple ounces in a small padded envelope then it will cost me $3.50 to ship it with the first class option? Is this reallly my only option? Is there ...

User avatar by Thrill-Seeker
  • 7779 Views
  • 24 replies
  • 6 helpful

Label and packing list printing / page size info in the documents

I'm trying to get set up so I can print labels and packing lists on half letter paper from one tray in my printer ( official size is called "Statement"). I'm using a Win 10 laptop, Chrome browser and the new bulk label printing page (which still requ...

User avatar by Adventurer
  • 325 Views
  • 2 replies
  • 0 helpful

First time seller, ran into a big problem. Buyer is requesting a return that I believe to be faked.

I recently sold a pre-owned Tiffany's bracelet that was not worn. It was purchased a few years ago and sat around in a jewelry box. The buyer used the buy now option within 10 minutes of the listing. I attached my pictures (black background; and the ...

Tif 1.jpg Tif2.jpg Tif3.png Tif4.png

Returns 30 days Stink

Can someone in management explain to me why 30 day return was set up.I sold a shirt 25 days ago and today she says it does not fit. Ebay gave her 5 days past my 30 days to return.This does not seem cool.... No notes nothing telling when she got it th...

Resolved! Do i need to pay for return shipping once my case has been closed + refund sent by ebay?

So, I bought a Kpop Kihno album (Iz*one Heart*Iz Kihno Violeta Ver.) which looks like this (http://i.ebayimg.com/images/g/nJsAAOSwACFdY3Dy/s-l225.jpg) for about $22, and what ended up coming in the mail was the full-sized, actual album (https://d1w8c...

User avatar by Adventurer
  • 157 Views
  • 2 replies
  • 0 helpful

Guaranteed Delivery Zone Map's Michigan Zones and the Shipping Rate Tables

The tool for building shipping rate tables refers to the eBay Guaranteed Delivery zone map for definition of the areas listed in the rate table build dialogs. The Midwest Guaranteed Delivery regional map, based on its shading, appears to show shows t...

User avatar by Adventurer
  • 114 Views
  • 0 replies
  • 0 helpful

Wow - Christmas is going to be a treat at the PO

My PO just installed a new system - every single package has to be printed out one receipt at a time1 package = 1 receipt2 package = 2 receipt3 package = 3 receiptso the clerk has to stop - process the package and you have to input into the terminal ...

Seller Is Claiming I Swapped The Item!

Hi, all I hope this makes sense I'm so mad I'm shaking and can barely type. I purchased a microphone from a seller and when I received it, it didn't work. I went through the whole rigmarole with the seller, sending him files of what the mic sounded l...

User avatar by Adventurer
  • 296 Views
  • 5 replies
  • 0 helpful

Seller offered refund, but has told me they've reshipped it anyway and told me to refuse delivery...

I've had an absolute shocker of a first time ebay order! I ordered two items from what appears to be a very reputable seller. Long story short, the tracking numbers provided never worked and I messaged the seller multiple times and they continued to ...

Paypal funding source

Anyone having issues with Ebay shipping and error messages stating paypal funding source needs to be updated. I keep getting this error. I contacted paypal and they say they have had numerous issues today. I can print through paypal but i lose ebay d...

Fraud action of a seller

Please tell me. I bought a new smartphone in the package. It turned out to be defective. I closed the dispute in Ebay at the request of the seller. The seller from 08.09 writes that he sent a replacement and even sent a reference number that is not i...

User avatar by Rising Star
  • 476 Views
  • 3 replies
  • 0 helpful

Question regarding shipping

I sold an item on ebay and always ship within 1 business day. The buyer asked me to wait until Sept. 19th to ship the item (today is the 13th). I hope this doesn't affect my good rating of shipping on time. Should I print out the shipping label today...

User avatar by Rising Star
  • 304 Views
  • 5 replies
  • 0 helpful

Resolved! Return label error

i have this problem " Sorry we're not able to process the label at this time, please try again later." when trying to print the return label. i have used email label to email via ebay app and still didn't work, also tried on 2 different computer. you...

User avatar by Adventurer
  • 5006 Views
  • 13 replies
  • 1 helpful

SpeedPAK - a real joke

I really think that eBay wants you to die of old age before you receive your purchase from China through SpeedPAK. Delivery via this method takes 2 to 3 times longer than ePacket. Obviously eBay has some benefit from choosing this newer method.

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