Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

cost of shipping

I just sold an item and looked at the ebay shipping label that I can print out for $8.25. I brought the package to the post office to compare cost. It said $19.00. If I use the ebay shipping label will there be a problem with the difference in cost?T...

Tracking

Has anybody ever received this when money is paid and item has shipped?

FedEx is way over charging vs ebay actual shipping cost

I noticed in December I had several packages that were almost double if not more the usual cost. When label was created using the actual size and weight, and know one was 24x5x5 and 12 lbs, ebay actual fedex shipping cost $15.37 and FedEx billed acco...

Resolved! confusion about shipping and auction best offer

I thought that best offers didn't affect shipping. I had recently started listing some auctions with best offer. I had the items listed with calculated shipping. I also clicked to accept offers of a certain amount.--which may be the real problem I th...

Combined Shipping

Maybe I missed something, but I just looked under all the "shipping" details of one my listings and just wondered why there is not a "check box" that shows that I offer a combined shipping discount? thank you

Shipping address

Why can't I add my address in detail in order to receive the Items that I bought and every time I write the details such as the role and the street name and house number does not accept the addition and now I have bought many things and I cannot rece...

Buyer wants to return item clearly listed "sold as is"

I recently sold an iPad mini 2, in perfect condition when I had sent it. In the description, I wrote "sold as is" and I also don't accept returns.Buyer says that the iPad makes weird noises when shutting down and won't update iOS firmware (even thoug...

Confused about refund amount!

Howdy! So I have a return, the item arrived broken, the buyer sent photos and I decided to just refund without them needing to return the item. So I clicked the "REFUND NOW" (or whatever the wording is) button, and it said $85.00. I notice my returns...

Another Scam by Buyer !!!!! eBay told me they cannot do nothing after everything on record!!!!!

one buyer placed order for pot , we shipped, item delivered and he opened returned by saying he received shirt instead of pot, we do not sell shirts and never sold or neither we have in my inventory, we sell our own brand and i have multi warehouses ...

Resolved! Package Lost or Stolen

Hey my Name is angel and I recently bought a pc desktop on eBay. The pc was supposed to arrive by Jan 13, so I was going to stay home and not go to school that day so I could grab the package as soon as gets home if the package arrives early. On Jan ...

Resolved! I Need Assistance - I live in New Jersey - Pkg Delivered in Hawaii

I am in need of assistance - my pkg was delivered yesterday in Hawaii and I live in New Jersey. I sent the seller a message and asked as to why this happened, and no response as of yet. It was in MA for a few days and when the movement started, it st...

Unable to select January 13th ship date

Just sold something and trying to purchase USPS shipping via ebay, but for some reason it is only allowing me to pick shipping days of today (the 12th) and then the 14-16th... no 13th. Is anybody else having this issue?

Resolved! seller not able to pay for return shipping on COUNTERFEIT item. cannot get ebay to "step in"

Facts.Bought product. Product was counterfeit, AND defective. Initiated return. Seller accepted return but could not send return shipping label. Seller is sidestepping the fact that they need to pay return shipping. Been long enough ebay said they CO...

Mistakenly shipped package with incorrect return address--tracking issues

OK hive mind... I don't sell often and recently sold an item and in my haste to get the package out I didn't notice that I hadn't updated my address in my eBay profile until I was at the Post Office (I had already printed the label). Now the purchase...

accidentally accepting a return

A buyer requested a return for an article of clothing. I do not accept returns for my clothing because in the past I have accepted returns and when I received the item back the pungent smell of smoke made the items unable to be re-sold without washin...