Shipping

Forum Posts

Sorted by:

simple return questions...

Hi, I'm Italian ebay user and I selled a brand new sealed item on ebay.com. The buyer after 5 days has received the item start a return process for item as not description, I requested to send me pictures and after two days (at ebay time limit to sol...

Adding a surcharge for AK/HI/PR?

I sell lithium batteries, which can only be shipped ground or cargo aircraft. This means no Priority Flat Rate. My listings are setup with calculated shipping, but I have a promotion for free shipping over $50. This has attracted many Hawaii and Puer...

Resolved! Shipping Return item outside 7 day return window eBay

I brought an MDM locked iPad on July 18, the iPad delivered on August 2 with the Global Shipping Program from the US to Taiwan.when I received the iPad, there was an undisclosed iCloud lock, and I immediately filed an "item not as described case". af...

Need advice about misdelivered package.

I am a buyer. I ordered an item from an ebay seller a couple weeks ago. Seller shipped promptly. It was scanned as delivered on 28 August. But I didn't receive the package. At first I thought it had been left on the truck and would arrive the next da...

Shipping heavy items

Is there a more economical way to ship heavy items?I recently had to ship a 20 x 18 x 6 that was 12 pounds, it was $50. It seems if your heavy item will not fit in a USPS flat rate box or qualify for media mail, there's no other option but to pay exo...

Resolved! CHANGING SHIPPING RATES

can you explain shipping charges that are different than the "calulated" ebay rate I look up?I weigh item, record box size and calculate EBAY rate to NY or Chicago and base shipping charge on that. Click on whichever mail service I priced and then......

Resolved! Seller will not pick up return from post office

I purchased a PS4 controller on eBay. It wasn't as described and missing parts that should've been in the controller. The seller agreed to the return, I printed the label and boxed it up and sent it back. But now it sits in the post office waiting fo...

How can a buyer open an item not received case when it hasn't even had 24-hours to get to them

I cannot tell you how mad I am at eBay right now. A buyer opened an item not received case when the item was bought on Sunday and the case was opened on Tuesday morning, early afternoon. This platform is plain stupid at this point in time. I have pro...

Charged for international instead of domestic shipping

I was charged for international shipping but the item I purchased was sent domestically - the shipping and delivery address are in the same state. Does anyone know how to resolve this?

Sellers lie

Hi. Please contact with me.

Refund not found?

I have a problem with EBay I opened a case against a vender that sells on eBay, he advertised a product that he said was part of his own collection, I found this very hard to believe, when I received the product after negotiating the price I noticed ...

Resolved! Buyer Return or Buyer Remorse

Hi,I've been selling for over a year now. Most of my items are 95% NOS and New, with balance of 5% being used or refurbished. Of the 400 invoices year to date sold, I've experienced 5 or 6 returns on NEW items. Which 2 of the 6 were honest buyer purc...

WHere can I go to make a prepaid return label with insurance that I can email to a customer?

So I have been on ebay since the beginning and have rolled unhappily through all the changes and demands ebay has make of us sellers (albeit very unhappily at times) but have a return situation I have never had before and ebay has not been helpful. M...

I've tried the new shipping page for several weeks. My official verdict: IT SUCKS!

I've given it a try with an open mind. I still hate it. So many people asking for it, has anyone heard if ebay might be bringing back the old page?

How Legitimate Is This Statement

"Hi, No, I created and printed the shipping label directly through eBay, so it was the San Jose shipping address provided. I imagine this is a USPS snafu (they've occasionally misdirected packages over the years that then arrive a day or two late). I...