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WHY can't I figure how to post free shipping?

I'm confused. I'm trying to post an item for sale but can't figure how to go to advanced post so I can offer free shipping. Puleeze help, thanks. (Where do I find the Advanced sell posting?)

Message 1 of 9
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Re: WHY can't I figure how to post free shipping?

@shopperclub 

 

You don't need to go to "advanced post" -- whatever that might be.

 

Just change your shipping policy for that one item to "free shipping."

 

But you DO realize, we hope, that you know that that actually means that YOU will pay the shipping costs?

Message 2 of 9
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Re: WHY can't I figure how to post free shipping?

Do you mean the advanced listing form? I don't think that you need to use that to have free shipping.

 

It look like the quick listing page is assuming that you are going to use calculated shipping.  In order to get  to offer free shipping there are a couple of steps. 

 

In the shipping section click on the box "I don't know the package details'

Click on select a service

Then choose a service

You should be able to see a box offer free shipping or a box where you can enter a flat rate shipping cost

 

Message 3 of 9
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Re: WHY can't I figure how to post free shipping?

Yes, thank you. I know I will have to pay shipping if I offer free shipping, I just can't find it on the draft form. 

Message 4 of 9
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Re: WHY can't I figure how to post free shipping?

Thanks, I'll try and let you know how that works out. 🙂 But then the question remains -- why can't I find "advanced listing"? I'll get back to you, thanks.

Message 5 of 9
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Re: WHY can't I figure how to post free shipping?

I can't see where on the draft there is a box "I don't know the package details..."

Message 6 of 9
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Re: WHY can't I figure how to post free shipping?

This is much harder than I thought. I haven't listed anything for a while and I guess I lost the touch. But I still can't figure out about free shipping, how to list it. (sigh)

Message 7 of 9
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Re: WHY can't I figure how to post free shipping?

Are you on the app or the website @shopperclub ?

 

If you're on the website you can switch between simplified and advanced/business listing forms on the top right using the 3 dot menu.

 

As said above, you do not need to use the advanced form to access free shipping.

 

Here's a screenshot of the simplified listing form. Make sure that toggle next to ship your item is blue, then below that enter package weight/dimensions, select the service, then on the right check the free shipping button.

 

listingform-quick-shipping-2024.png

Message 8 of 9
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Re: WHY can't I figure how to post free shipping?

If my above post does not solve your issue @shopperclub , post a screenshot of what you're seeing in the shipping section of the listing form.

Message 9 of 9
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