More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Seller Protections are in place for shipping delays.
The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...
Tracking info update
Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...
Underpaid Adjustement - Source of Funds
I mis-weighed and item and ended up with a $2 underpaid charge, but eBay had already sent all my funds to me, so my account is currently zero. It's listed as underpaid (charged) so does ebay send a bill?
Shipping internationally with eBay on selected items? Is it possible?
For you eBay experts out there. Is this even an option? I have looked and it just seems that either I offer all listings with eBay international shipping or none. thank you for your time
Resolved! Confusing ebay international shipping
I'm in the USA and have an item for sale on ebay. Originally I was just selling within the USA, but someone in Canad asked if I would ship there. I used the ebay calculator to give them an idea what it would cost, but that turned out to be a waste of...
Oddball Shipping and Packaging
Hey everyone, looking for advice on two questions.#1: I have two nice vintage, possibly antique rotary push mowers that I am debating on posting for sale. Thoughts of shipping are holding me back. What shipping service should I look into and how woul...
Resolved! Regarding eBay Standard Envelope shipping for trading cards. At what stage can I file PIP Claim
I've been using eBay Standard Envelope to ship all my trading cards, it has worked perfectly. But starting this Tuesday, June 4th, I noticed that for the 3 separate cards I mailed out, the shipping history on each item shows, Mon June 3 - Tracking nu...
Error Shipping to Puerto Rico help
Hi all,I get an error when trying to purchase the lable to PR; The shipping to address contains invalid or missing fields. Please amend this and buy your label. **I messaged the buyer but they have not responded. This is exactly what the address look...
Sold an item however my shipping address was outdated
I tried voiding the original print and tried getting a new one but my new address didn’t carry over. I contacted the buyer just to make sure they’d know of the situation. I had sent the package anyway and hopefully it should arrive, haven’t received ...
Shipping Discount - Shows for some package sizes, not others.
I've been doing some listing this week while I have some time and am confused by the shipping discount. If I mark the package size 12 x 12 x 12, it shows the discount. If I change the package size to, say, 12 x 10 x 8 the discount disappears. Weight ...
Shipping costs
It used to be that when I sold and item I would pay for the shipping label cost and then would be paid that cost by the buyers purchase. Now it seems that I pay for shipping and they buyers shipping cost goes to EBay, not me. Can anyone explain this ...
Post to: wont show international shipping
Hi!When i edit listing i choose ship worldwide and save. when i view the listing it only shows i ship to ireland. What should i change so listing shows i ship everywhere. Same goes with all my other listings.exampe: BBS Soundweb london BLU-50 signal ...
Book/DVD selling
Does anyone know how some sellers are selling books and dvds for lower than media mail prices?
High priced return labels
I was randomly going through some eBay fees to find something. I noticed I had paid $100 and $67 for a return label. All my labels come from eBay and are normally in the $8-15 range. These were not large pieces. eBay tried to tell me it was because t...
Misdelivered package
A customer just reached out asking about her package. Tracking through ebay shows that it was delivered yesterday to a different (but nearby) city. When tracking directly through USPS, it does not show that it was delivered. What are my next steps? T...
5,000,000.00 for shipping on a listed item???
Are there any standards on Ebay? Just noticed someone is selling a declaration of independence and says shipping is 5 million dollars.....The listing says they want 20 million for shipping but at the end of the listing say they do not provide shippin...
Ask for invoice feature
I need some help. Someone is interested in buying several things from me and wants to have them shipped in a single box The buyer states he cannot request an invoice and I don’t know how to make that work
