More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Shipping Cost Advertising is Misleading
This may have been discussed before, I apologize in advance-eBay advertises reduced shipping costs if you purchase the labels through them. Great-you save money. BUT...the final value fee percentage is inclusive of the full shipping cost, thus negati...
Will my item eventually show as delivered? And my payments clear?
I sold an item (my first!) and saw that the buyer lived very close. I asked permission to hand-deliver, received it, and went ahead and delivered it. I did not see the advice to pull down & relist as a local pick up until after the delivery. I don't ...
FedEx shipping cost adjustment glitch AGAIN!!!
We've had 6 shipping adjustments come through this week just like in March/April. One was for $103 alone. And just like last time, they're showing our weights lower than what we put in... Ebay and FedEx need to get this glitch fixed once and for all....
Shipped items not scanned
I recently dropped off about a dozen items to ship at my local post office. Only 3 of the items got scanned and the rest all say label created, USPS still awaiting item. I’ve never had this happen so I’m concerned my buyers won’t receive their items ...
Resolved! Shipping 1st Class without tracking advice.
Hi, I have sold some flat items (greeting cards etc.) without tracking but that reduces my rating in that "uploaded and scanned" area. How do other sellers deal with 1st class mailings? I have certainly purchased items that were mailed regular 1st cl...
Shipped via Ebay International Shipping. Item maked as "missing customs documents" and hasn't moved
I had an international buyer (from Chile) buy one of my listings. This was my first time ever using EIS.The tracking shows it arrived in Miami two weeks ago and that it is "missing customs documents" and it has been "on hold" since then without any f...
Fishy postal rule
To avoid any more late shipments on my dash board, I asked for my package to be scanned when I handed it to the lady at the post office. I was told they are not allowed to scan it until it's leaving the post office. That does not seem right but I don...
FED EX OVER CHARGING - WE ARE CURRENTLY LOOKING FOR ANYON OVERCHARGED!
WE ARE LOOKING FOR ANYONE WHO HAS EVER BEEN QUOTED ONE PRICE AND CHARGED ANOTHER! OUR COMPANY SHIPS MILLIONS OF POUNDS OF WIPING RAGS A YEAR! WE USE THREE DIFFERENT SIZE BOXES ALL CONTAING EITHER 10, 25, OR 50 POUNDS! 12X12, 14X14, AND 20X20 BOXES. W...
Bad Delivery Service
On Apr 19, 2024 I have placed an order and the Seller had delivered the item to Ebay Hub since Apr 26, 2024. Since then and till now May 17, 2024 the item is in Melrose Park, IL, US !!! Why holding the item? Is there a reason? Can someone from ebay s...
Seller charged for UPS shipping option but shipping USPS
Good Day. Not so good day for me.... I purchased some shrimp from a seller. I shopped around quite a lot to find one that had UPS shipping as these were live shrimp and the Post Office (USPS) does not deliver fast enough or deliver to my door. I paid...
Item arrived at hub, but still no update after 1 week
I would like to know if anyone knows how much is the average delay when it reaches this state, since it has been like this since April 3 and still not updated, the estimated date is between April 18 and May 1, should I worry or is it normal?
Aquiline Shipping Ongoing Fraud
I'm not the only one reporting on this. I see accounts going back to 2022 with the same issue concerning Israel sellers presenting as being in the US and never receiving the product ordered via Aquiline shipping. The '22 post said ebay was aware of t...
Somebody please help if you know anything
i sold a pair of shoes and shipped them to the authentication place in moonachie new jersey. they arrived at there on september 25th and they still have not shipped the shoes to the buyer. the buyer has opened a claim that they havent received the sh...
USPS destroyed an item shipped with Ground Advantage confused on how to do a claim
I shipped a portable record player and the buyer said it was broken on arrival even though I thoroughly padded everything. So Ground Advantage is supposed to automatically cover $100 in damage (without additional insurance purchased)? Then also based...
Resolved! Mailing with tracking numbers
Is there a way to send a standard size envelope that would have a tracking number on it? I want to sell about a 100 coins and do not think setting up a store account would justify my one time need. Thanks
