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** WHAT DO YOU DO *** ???

I sold a item to a buyer, he paid I shipped WITH TRACKING number, the item tracking number says DELIVERED. The buyer now tells me he did not get the item and has opened up case against me and paypal is now holding my money.

 What am I to do, I shipped the item with a tracking number and it has been delivered, can this buyer still leave me bad feedback ect and how do I get paypal to stop the hold on my money. Also is this going to go against my ebay account.

I told the buyer that the tracking number shows DELIVERED, I told the buyer to talk to his postmaster and he said he did, he told me the postmaster said they never saw the package.... To me that not right at all, it had to be at the post office to be scanned. What would you ppl do ???

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** WHAT DO YOU DO *** ???


@dalekarts wrote:

I called ebay today and they closed the case on the spot as the tracking number said delivered. Thanks for all the help and advice.


Didn't the OP say that the case was opened in PayPal?


"It is an intelligent man that is aware of his own ignorance."
Message 16 of 17
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** WHAT DO YOU DO *** ???

OP said there is a hold on his money in his pay pal account.  That happens when a case is opened in ebay.  OP never actually said where the case was opened~~in ebay or pay pal.

Message 17 of 17
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