10-21-2017 06:21 AM
I sold a model locomotive for $100.00, plus $9.00 for shipping. When it arrived, the buyer claimed it was broken & opened a return case. The next day Paypal gave him his money back. $109.00. Now he has the locomotive & all of his money.I contacted him & he says he will not give me the model or the money. Worse yet, The return case page says the money has not been refunded & is preparing to issue him another refund of $109.00 on the 26th of this monthe. I will out the locomotive & 218.00. My lawyer says to do everything to get my money or the locomotive, then if nothing happens, we will file a damage suit against Paypal Ebay, & the buyer. Ispoke with Michael, (Ebay Rep), & he says he will send an email to the buyer requesting he return the locomotive or the money. This did nothing. What options do I still have, other than going to court ?
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10-21-2017 06:51 AM
Open up the Paypal transaction. What exactly does it say? Are you SURE the buyer has been refunded already? When a case is opened against you, the funds are frozen and your balance will be lowered by that amount. The buyer can only get a refund if the tracking number on the return label shows delivered.
10-21-2017 06:51 AM
Open up the Paypal transaction. What exactly does it say? Are you SURE the buyer has been refunded already? When a case is opened against you, the funds are frozen and your balance will be lowered by that amount. The buyer can only get a refund if the tracking number on the return label shows delivered.